Complaint Rating:

I purchased over $700 worth of equipment from X10. They sold me the wrong software, and took over a week to figure that problem out. After they gave me the correct software, I found that it is not totally compatible with my camera, the web page to control the camera is not available via the web, and the customer service reps are ignoring me 100% at this point. I have left a message and e-mail for the president of the company (Alex Peder) and have received NO response. You should think more than twice before purchasing anything from this company, once you receive it, you will be on your own!