Complaint Rating:

Company information:
www.TheCameraproFessionals.com
Nova Scotia
Canada
www.TheCameraproFessionals.com

I ordered a Kodak V803 Blue digital camera. When I placed the order, I asked if it was in stock and ready to ship. The salesman said yes. I noticed a charge to my credit card (not an authorization, a charge) 2 business days later. 12 business days later I had not received the camera. When I called, after a long wait, I was told that the camera is back ordered. Yet, they charged my card and used my money to run their operation. I believe this is against AMEX rules and regs. Also, everyone on the phone is very rude. I've never met people so rude. This company provides lousy service and rude people. The lowball prices are a rouse to get your money for free use until you call and cancel the order.