TaskRabbit
reviews and complaints

I hired Mihai a London (UK) based tasker to come put up a curtain pole on August 12 at 8 am . He showed up on time and did the task. Within less than 24 hours the pole became crooked and started to fall out off the wall. I contacted him directly - he had given me his private number for future jobs requesting I bypass task rabbit). He did not respond, whereas before he was very responsive. I contacted Task Rabbit who refused to do anything and told me to contact my insurer. They would not even allow me to post a review. This is appalling and they have no accountability and should not be allowed to operate this way.

TaskRabbit has a very poor service and they are not to be trusted! They stole my money and there is no way to reach them because they don't reply.
I lost my job and was searching some alternative ways of income and that's how I found TaskRabbit. I paid for the registration and got noting in exchange. They simply took my money and provided no service. I tried to get my money back but only wasted my time and got nothing. I would not recommend this terrible site to anyone. I did not get any tasks and I still don't understand what did I pay for. What a joke!

Nov 2016: While some rabbits did OK jobs, I had several rabbits who arrived late to tasks which they signed up for and caused extreme inconveniences. Another rabbit was worse - basically leaves a task open for weeks and months and did not even respond to emails or inquiries until I contacted the taskrabbit customer service asking for refund. Task ended up not completed according to the request but I was still charged with the expense. It should be highlighted as huge warnings prior to any usage that the company does not offer any type or sense of liability or responsibility over the actual completion and/or quality of the completion of the tasks (making the system prone to rabbits taking advantage of this to get away with doing sloppy job). Also, the company does not allow tasker to write reviews on the rabbit who did poor jobs, they would simply remove the customer displaying any dissatisfaction with the service to avoid issuing refund or getting negative reviews.

I needed some help but had no idea who to ask for help. All of my friends were busy and did not have time. I went online and found TaskRabbit website, and the whole thing seemed like a great deal. I made an account there and applied to find a "tasker". One day later someone finally contacted me and said that he had some free time and also had a car. That was nice, so I hired him and he promised to arrive next morning. He was supposed to be here at 9 am but he did not show up. I tried to call but there was no answer. I waited patiently for about two hours and then I contacted TaskRabbit and reported that guy. He finally arrived 6 hours later and called me. I refused to pay him and refused to accept any help.

I found ad about the job through the company www.taskrabbit.com. I contacted them and made this job, but these scammers still haven’t paid me. They provided some fake info that the payment was sent and would get it within couple of days. No money from them as well as the communication stopped. These people are scammers and liars, who promise a lot, but in result you get nothing. Please post your comments about this company.

I hired the company www.taskrabbit.com for the house cleaning. I was really shocked that these guys promised to come to my place on Monday from 1 p.m to 4p.m, but these jerks never showed up. I tried to call them, but the phone was already switched off. It was real waste of money and time. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

The website www.taskrabbit.com is total fake and scam. Don’t post anything here, because you won’t receive anything useful in any way. I posted a task here and hoped to get some offers, but in reality no one contacted me and the moderators charged my account for several dollars. It wasn’t mentioned that I would need to pay for that. I hoped to return money, but they didn’t reply to emails. Please, if someone here had the same experience, can you help to return money back?