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VoteAndDate.com

www.epocheu.com Complaints - stop taking money from account

Review all www.epocheu.com complaints

www.epocheu.com

Posted: 2008-07-02 by Scouser [send email]
stop taking money from account
Complaint Rating:  83 % with 12 votes
Company information:
3 hanove court tr18 4uj
United Kingdom
Phone: 07849287501

i wish 2 complain.will you please stop.taking money out my account.the amount taken each month is.£15.79 .i can ill aford paying for something i dont want, if you dnt stop taking the money.i will have to take further action.you p mouna
Comments United Kingdom Online Dating Services
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Comments

50 days ago by William Crouch [send email]
I THINK THAT YOUR SERVICE IS NOTHING MORE THAN A SCAM. I DID NOT SIGN UP FOR ANY 1 DAY, 3 DAY OR WHATEVER LENGTH SUBSCRIPTIONS YET I WAS CHARGED. PLEASE STOP THIS TYPE OF DISHONEST AND UNETHICAL BEHAVIOR.
49 days ago by Pete Norwood [send email]
THE INFERANCE UPON PAYMENT WAS FOR UNLIMITTED ACCESS THIS WAS NOT THE CASE AND ONLY OPENED PORT TO SMALL SNIPPITS FRE ELSEWHERE I REGARD THIS AS MISREPRESENTATION OF ADVERTISED SERVICES OR GOODS
48 days ago by Seth Anso [send email]
please stop taking money from my account please.
44 days ago by David Lawrenz [send email]
why are u taking money out of my account please i need to know so i can cancil, , , thanks david lawrenz
44 days ago by Stephen Atkins [send email]
can you please let me know if i have any more accounts with epoch or epocheu as money is being taken for things that i am not aware of! if i do then i wish to cancell every thing as soon as possible, thank you
43 days ago by Paul Lambert [send email]
Dear Sir,
I have been invoiced on my visa card two time for the sane amount at the same date.
reference: date of transaction 14 juni 2008
EPOCHEY.COM +13106645810 GB
amount 39.95 USD

First I dont know to what this payment is referring
secons why two time the amount
Thank for your answer

Paul Lambert
phone +32475872120
42 days ago by David Mackowiak [send email]
Stop taking money from my account please.
How i can stop this ?
42 days ago by Chris Webb [send email]
Why am i being charged £21.06 can you contact me via my email and inform me of how to stop anymore of my money being taken from my account please
42 days ago by Satveer Gill [send email]
Why are you taking money from my account for? either stop and refund me or i will take legal actions against you.
42 days ago by Jaime Lopez [send email]
if you dont refund me my money im going to start a investigation with my bank and I promess you that I will do everything against you.


please call me if you want to do something about it


9366976339
tomball tx.
37 days ago by Mr. Nylander Pauli [send email]
Stop taking money from my account please.
How i can stop this ?
37 days ago by Martin Holmes [send email]
Please stop taking money from my account. I have no idea what it is that i'm supposed to be paying for..
35 days ago by Edward Gales [send email]
I would like an explanation for the amount of $29.95 that was deducted from my bank account. I have no knowledge of EPOCHEU and have never heard about this company. I would like an explanation for this transaction and want it stopped as of this date.
34 days ago by D.sri Nissanka [send email]
Dear Sir,

I am a student and noticed that that I am been charged monthly US$ 29.95 from my Bank detailing EPOCHEU.COM+ 13106645810 GB, I am very astonished of such move and completely not aware or hase'nt given any consent for such unothrized way to take my money. The details of you taking $29.95 as follows.
A) June$29.95 - 2007, July-$29.95-2007, August $29.95-2007,
September-$29.95-2007, October $29.95-2007, November $29.95-2007, December $29.95-2007, January $29.95, February 2008 NIL, March $29.95-2008, April $29.95-2008, May $29.95-2008, June $29.95-2008.

This is a fraudulant act need you to refund all and immediately stop any further taking my Money. I need you to respond why sch a move done by your Company, need all money to be be refunded within 7 days from now.
34 days ago by Bent Sennels [send email]
you have to stop taken money from my account, I really dont know what i am paying for.you have take 39.98usd 14.07.08 and if you dont stop i close my account cause that is werry easy to do.
30 days ago by Ash [send email]
its happening to me as well. i phoned the bank and they say they cant do anything about it. they said i authorised the payments but i have never even heard of EPOCHEU until i looked at my bank statements. the bank said they can take out what ever they want out my account, so im goin to shut my bank account down today, and open another one. i think it is the only way to stop these weasels.
29 days ago by Richard Tauber [send email]
Please stop taking money from my account im not sure how i got signed up but i dont need nor want your services. thank you for your prompt attention to this matter
27 days ago by Mark [send email]
i too am paying someting i doint know what it is all about
22 days ago by David [send email]
I contacted EPOCHEU customer support and was online with a live person. It's possible to get this stopped and money back. Here is the text:

Thank you for contacting Epoch Billing Support. This is billing2492, how may I help you?
billing2492: How may I help you?
David : why did you bill my credit card?

billing2492: May I have the date and amount of the charge please?
David : It's a preauth dated for 08/01/2008 for $
34.95
billing2492: Please hold on for one moment.
billing2492: Our records shows there is 1 active membership sign up for entertainment web site,
www.xxxblackbook.com
David : I cancelled that before. and you billed me before too after I cancelled

David : wait...I'll give you that date and amount

billing2492: We have no record for cancellation.
billing2492: Have you received an email confirmation for cancellation?

David : i deleted it long ago. but this was not supposed to be a recurring monthly charge anyway. it was a trial period

billing2492: Without a proof of cancellation, I can cancel it to stop any future billings.
David : you charged me before on 06/24 for $15.07 and 07/03 for $35.23

David: I want this to stop now

David : i did not authorized it

billing2492: Please hold on for one moment.
billing2492: I have went ahead and issued the refund for $34.95. It will take approximately 3 to 5 business days for it to appear back into your account. In the future please make sure to keep the confirmation email for your proof.
David : do i need to check that website or will you bill me again next month?

billing2492: It's canceled and refudned
billing2492: It's canceled and refunded. no more charge
David : Great. Thanks for your help.

David : Take care

billing2492: Thank you for contacting Epoch Billing Support.
7 days ago by Damon Found [send email]
my payment reerance is-779915! please tell me what service you provide to take this payment out of my account? thankyou!!

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