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Elagoon Digital
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Elagoon Digital
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www.elagoondigital.com
www.elagoondigital.com

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1.0 7 Reviews

Elagoon Digital Complaints Summary

0 Resolved
7 Unresolved
Our verdict: Engaging with Elagoon Digital at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Elagoon Digital reviews & complaints 7

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ComplaintsBoard
F
8:25 pm EDT

Elagoon Digital web development

Do not under any circumstances give this company your money.

Most reviews are posted by their own employees.

I started working on a website project with this company. I gave them an initial deposit of $1, 000. Duration of the project was supposed to be 2 months. They kept calling me to upsell on things that you don't need. They sold me on Google listings for $200 which I later found out that it is FREE. Initially they gave me a quote for $2000. halfway through the project they said they cannot complete it at that price and that they miscalculated and raised the budget to $4, 000 and I agreed to it. Even after 6 months into the project I still don't have a completed first page. In the six months they went through three different project managers and I am without a website still. When you call for a refund or to get them to finish the project, they will not pick up, reply to your emails or call back. Do you want to see it for yourself? Try calling there listed phone numbers and it will never get through. When they call you, they always call you from a "private number". This way you can't get in touch with them.

They process money through their website such a way that you can't get the money back. Seems like the transaction is charged through offshore accounts so that you cannot get a refund through your bank either.

I also believe that they are using a fake address in California to gain business in the US.

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E
9:56 pm EDT

Elagoon Digital cheater and fraud company from india, they charge your money and deliver nothing

After I got a new domain, someone from Elagoon Digital calling me again and again claim they can do webdesign for everything. I refused to do anything due to the price was way higher than what I expected. In December 2017, they send email to me about Christmas discount for a new webdesign. I was busy to handle everything by myself. Just make a try. The company is from India. They claimed can do everything, what I need a very simple database on my new website and otherwise it is similar like my existing website. The person said it could complete in about 3 weeks including new web design. But when doing details, they kept working on cosmetic designs and without touch the DB but asking paying more and more and telling me it is much much harder than what was initial requirement. The price will be much higher than what initially said. So far it cost three month, and paid three stages, and last stage which is last stage, they asking much higher price, and I asking to stop and give me whatever they did. But they asking me pay another stage. I realized they did not do any DB coding which is the one what I wanted. I just give up whatever I paid. Be aware of this India company

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ComplaintsBoard
J
4:10 am EDT

Elagoon Digital avoid this company

This website is not for those who want to be scammed.
It has 50/50 reputation, but I guess those positive reviews come from recruited writers All bad reviews are from real customers who experienced this crapy service.
All I know for sure is that they take the money and disappear. They do nothing to provide a great service and to justify earned money.
Please, beware and don't waste your time and money on these fraudsters. Their reputation is already ruined.

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Is Elagoon Digital legit?

Our verdict: Complaints Board's review suggests Elagoon Digital is mostly legit with an 76% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with Elagoon Digital, reviewing user feedback and how Elagoon Digital addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Elagoon Digital. Trust, but verify.

Elagoon Digital earns 76% level of Trustworthiness

High Trust Suggestion: Elagoon Digital evaluated with 76% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for Elagoon Digital. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Elagoon Digital has registered the domain name for elagoondigital.com for more than one year, which may indicate stability and longevity.

Elagoondigital.com you are considering visiting, which is associated with Elagoon Digital, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Elagoon Digital have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • Elagoon Digital's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Elagoondigital.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The elagoondigital.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Elagoon Digital. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
L
7:14 am EDT

Elagoon Digital They are cheaters!

I spoke to Elagoon Digital manager which convinced me to try their so called Google local listing service. I paid for the service and later found out that the whole thing was just a scam and that these guys from Elagoon Digital have nothing to do with Google! They are real cheaters and it is totally impossible to get a refund. I asked many times but they said that they cannot refund my money.
About a month later they called me and offered their service. I told them that I don't want anything from them except the money they stole from me and then they just hung up. Later I received another call with the same offer. Are you kidding me? First they scammed me and stole my money ($400), and then they decided to drive me crazy with their annoying phone calls! I really hate these guys! They turned my life into a real nightmare!

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e-long
, US
Mar 26, 2018 9:47 pm EDT

Elagoon Digital is a Cheater and Fraud Company.
After I got a new domain, someone from Elagoon Digital calling me again and again claim they can do webdesign for everything. I refused to do anything due to the price was way higher than what I expected. In December 2017, they send email to me about Christmas discount for a new webdesign. I was busy to handle everything by myself. Just make a try. The company is from India. They claimed can do everything, what I need a very simple database on my new website and otherwise it is similar like my existing website. The person said it could complete in about 3 weeks including new web design. But when doing details, they kept working on cosmetic designs and without touch the DB but asking paying more and more and telling me it is much much harder than what was initial requirement. The price will be much higher than what initially said. So far it cost three month, I did not see anything yet. I just give up whatever I paid. Be aware of this India company

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c2ashish
, IN
Mar 27, 2017 8:08 am EDT

This review is not trustworthy at all. Your status shows that you have paid in India and we do not charge anything in dollars from Indian clients. If you really have any issue, then either get back to us with complete information about the project so that we can find out if there was anything wrong with it. You can even reply to our email asish.jain@elagoondigital.com.

ComplaintsBoard
R
5:17 am EST

Elagoon Digital the company overcharged me for their services, which we useless

I got a lot of phone calls from www.elagoondigital.com. They offered me Local Search SEO stuff and their rep told me that I would pay only once, but they charged my card couple of times. In the result, I lost more than $600 and our communication stopped very quickly. I couldn’t reach them now and I would like to unsubscribe from their services and would be glad if they would return half of the wasted sum back.

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c2ashish
, IN
Mar 27, 2017 8:10 am EDT

This review is not trustworthy at all. Your status shows that you have paid in India and we do not charge anything in dollars from Indian clients. If you really have any issue, then either get back to us with complete information about the project so that we can find out if there was anything wrong with it. You can even reply to our email asish.jain@elagoondigital.com.

ComplaintsBoard
R
5:13 am EST

Elagoon Digital watch didn't work and seller stopped to communicate

I ordered watch from www.elagoondigital.com. When I got the order, which arrived with 3 weeks delay, I was surprised to see that there was no button and the watch stopped. The customer services didn’t reply at the beginning, so after 2 weeks I thought to return these watch back, but suddenly I got the response, where the seller told me that I could send the watch back, but I would need to pay for the shipping costs. I returned the watch and didn’t hear from the seller at all. Scam.

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c2ashish
, IN
Mar 27, 2017 8:11 am EDT

Elagoon Digital doubts the truthfulness of this message as we do not have e-commerce portal and we do not charge anything for the shipping cost. However, we would like to encourage you to get back to us by sending the actual data and status of your complain. We will look into this and will surely solve this issue. You can even reply to our email asish.jain@elagoondigital.com.

ComplaintsBoard
R
5:12 am EST

Elagoon Digital they got money and became unreachable

I got the phone call from tele agents from www.elagoondigital.com. The agents offered free Google local listing services. The agent assured me that it was for free, but I needed to wire them subscription fee and use it within unlimited time. After I wired money through PayPal, this agent stopped to communicate with me. I wrote too many emails and still didn’t get any response back. Be careful with these agents.

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Robert Tantalo
, US
Sep 10, 2018 3:43 pm EDT

They are not competent in what they are doing. I had a simple wordpress design, already provided most of the content and layout. It took the over a month and the site was never completed. They didn't follow the specs they were provided. Asked for the same information over and over. I would avoid them at all costs.

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c2ashish
, IN
Mar 27, 2017 8:11 am EDT

This review is not trustworthy at all. Your status shows that you have posted you review from India and we do not charge anything in dollars from Indian clients. If you really have any issue, then either get back to us with complete information about the project so that we can find out if there was anything wrong with it. You can even reply to our email asish.jain@elagoondigital.com.

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Contact Elagoon Digital customer service

Phone numbers

+91 333 044 2044 +61 730 887 299 More phone numbers

Website

www.elagoondigital.com

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