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1.0 14 Reviews

DressilyMe Complaints Summary

0 Resolved
14 Unresolved
Our verdict: Engaging with DressilyMe at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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DressilyMe reviews & complaints 14

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Newest DressilyMe reviews & complaints

ComplaintsBoard
R
1:49 am EDT

DressilyMe prom dress

The color is just the same as on website, I like this very much. The dress is amazing, very well made, I had all eyes on my at the party. But the only down side was the zipper and it did come smaller than I expected .I called the woman that it's smaller than I expected, and they just told me to find a tailor by myself. So I had it re-tailored, which took me some days. Luckily I didn't miss my party night. Thanks God.

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7:44 pm EDT

DressilyMe product good but too long to wait...

It takes over one month to get the dress! Luckily I just received it and found it is stunning. It looks beautiful and is very well made. The only issue I have is the bust is too big which is more than likely my own fault. I had it custom sized. I probable didn't measure correctly. Now I will have it tailored a little bit. Other than that, I am very pleased. It's a good dress but the time is too long.

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4:11 am EDT

DressilyMe product of complaint

The wedding dress is wonderful and perfect, I like it very much and have recommended to my friends, it is worth to buy it. It has a best price, material, works, color, you won't be disappointed to it. I got so many compliments in my wedding ceremony, thanks Dressilyme. You guys gave me a very beautiful dress and great shopping experience. I chose the customize service and it fit perfect. As for service, they are professional and replied to me in time. Moreover, they have a perfect designer, they can make your dress more fit for you. This store is worth for collection.

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Is DressilyMe legit?

Our verdict: Complaints Board's detailed analysis reveals DressilyMe as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with DressilyMe, thereby safeguarding their personal and financial interests.

DressilyMe earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of DressilyMe shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 0% of 0 complaints being resolved, DressilyMe slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

There was some difficulty in evaluating or examining the information or data present on the dressilyme.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.

The website belonging to DressilyMe has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

We conducted a search on social media and found several negative reviews related to DressilyMe. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for DressilyMe. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Several mixed reviews for DressilyMe have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
ComplaintsBoard
M
5:09 am EST

DressilyMe unhappy customer

Please, never order anything from this website if you don't like to wear clothes made of junk.
It was such a huge mistake that I have spent money on this crap. I really regret. I fell for their ads and now I know they are evil.
The dress I received was poorly made and sewed of a very cheap material, the fabric was rough and disgusting when touching it.
Decided to return but reached no one to speak with. Terrible.

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S
6:20 am EST

DressilyMe no way to get a replacement!

My dress was extremely small and when I contacted Dressilyme and said that I received a wrong size dress they claimed that I received the correct one. I ordered according to their size chart but dress was very tiny and kid size. They refused to replace it or refund me because they did not want to take any responsibility!
Please do not buy from this store. Dressilyme is a China based company and their sizes are different. And the worst part was that there was no way to get a replacement. I am extremely disappointed.

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ComplaintsBoard
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1:05 am EDT

DressilyMe very bad

Ordered a dress for my wedding and the one I received was way too small. I contacted DressilyMe customer service and asked for a refund, but they said that they can't give me my money back, but were able to replace the dress. There was not much time left and I had no other option so I agreed.
My dress did not arrive on time so I had to spend extra money and buy another one. DressilyMe dress arrived after my wedding. What a waste of money.

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ComplaintsBoard
R
6:18 am EDT

DressilyMe wedding dress

In October 2016 my wedding dress arrived smelling so badly of fish we had to throw it out. An insect and a rodent's nest also dropped out of the dress.

I don't want a refund or credit. I don't want to have a dry cleaner attempt to get all that smell out of layers and layers of tulle.

I just don't want other brides to go what I went through weeks before their big day. No young woman should have to smell the smell I smelled.

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4:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DressilyMe dress

I bought a custom fit dress from dressilyme for my sisters wedding. The dress came and first of all doesn't look at all like the picture. Second the "custom fit" is totally off! The sleeves are too big, the back is way too wide and gives me wings in the back, there were a few seams that came ripped and it came delivered rolled up in a plastic bag! I took it to a tailor and they said the fit is such a mess it would cost $150 to fix! Well I only paid $160 for the dress! I've been emailing with their customer service for 2 weeks now and they have been awful! Giving me the run around saying they will give me $10 for the alterations because it's an easy fix. They refuse to take it back and refuse to give me a refund. Basically they ruined my sisters wedding. This is honestly the worst experience ever! Do not buy from here! It's a nightmare! Ps their customer service phone number just rings and they never pick up!

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K
6:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DressilyMe mother's dress

Ordered a dress in November for an April wedding, wanted it custom made. I measured wrong, got the dress and it did;t fit. I ordered the exact same dress with new measurements in March for the April wedding had it expressed shipped. Got the dress one week late, the dress was a different color, the design, material, sequins etc... was not the same of the original dress. It was poorly made. Material was cheap. I contacted the company and they said they needed a picture with me in the dress (a stall tactic) Requested a full refund the day I received the dress, continued to stall, then offered me a $15.00 refund for a $178.00 dress. Offered to taylor me a new dress and not charge me for the extra custom fee. But they would charge me for the dress. I had spent over $500 with their company on mother's dresses and didn't ask for refund on the 1st one that didn't fit. I told the company I would accept $150 refund but not $15.00 thats less than I paid for shipping.
Order NO. : DM1603044039

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2:26 am EDT

DressilyMe horrible!

I received the wrong size dress and it looked terrible on me, it was way too big. Contacted DressilyMe right away and they asked me to take measurements and pictures. I gave them everything they wanted and all they said that the dress looked beautiful and that it fit me just perfectly. Then I asked for a refund but they refused and said that since the dress was not damaged they could not give my money back. Terrible!

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M
4:23 am EDT

DressilyMe dress didn't look as on the website and quality was too bad

Don’t order from the website www.dressilyme.com. I got the dress two days ago, but it wasn’t as on the website. The colour and style were completely different. As well as the dress was big stain and all beads started to fall out. The seller didn’t reply to my complaints, so I understood that I wouldn’t get any help from this seller. Be careful if you buy from them.

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K
4:24 am EST

DressilyMe don't order from them – ‘coz no refund

I decided to buy dress from the website www.dressilyme.com. I already paid for it, but after several hours I found out that this company fooled customers. I decided to cancel my order, but these ### didn’t return my money back. I was furious and wanted to open a case against them, but the rep informed me that I agreed to their terms and conditions, and it was mentioned there that no refund provided. I saw this paper for the first time. They are real scammers and ###, so please stay away from them.

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teedy
, US
Jan 19, 2018 12:41 pm EST

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ComplaintsBoard
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1:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DressilyMe the dress is skimpy, poor fabric and workmanship

The dress is skimpy, poor fabric and workmanship! It is not so easy to put on because it lack a zipper. The fabric around the waist is jus loosely formed. I'm a perfect Pettit small and this dress is just a struggle to put on. Highly recommend mileyshouse.com for its quality and good service that I bought another from it

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8:28 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

DressilyMe - stay away from those sneaky cheaters

I have ordered a pair of shoes from DressilyMe.com but when I received them shoes were gold color instead of silver. That was not a product I have paid for so I’ve contacted this company and asked for a back address in order to send this pair of shoes back and receive my refund. To my surprise they’ve declined my refund and suggested me to keep wrong...

Read full review of DressilyMe and 36 comments
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