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1.6 7 Reviews

AuctionEssistance Complaints Summary

1 Resolved
6 Unresolved
Our verdict: With AuctionEssistance's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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AuctionEssistance reviews & complaints 7

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ComplaintsBoard
B
11:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

AuctionEssistance paypal vba instant verify

Auctionessistance is a scam.. They have nothing to offer as wares advertised.. they only depend on making away with your money when you have paid and find a dumb way to implicate you for failure to meeting up.. in my own case i bought 14.98$ usa paypal instant vba as advertised on their website and i paid through PayPal.. all for them to get back to me with a dead vba and upon trial to put it to use..it was declined by paypal and i screenshot to them as evidence..and they replied back threatening cancel the deal from their side with flimsy excuses... nah I won't take it.. I fired up senses into their mortal head with daring motive and that losing 15$ won't make me break my bank at all.. so the di*khead never avail me replacement for what I paid for..only to hide under my actions for reason been while he scammed(cancel the deal with) me.. they have gotten no integrity at all..and I advice you to stay away from these sick properties of the scamming world.. i have the screenshots if needed to be pasted.. stay away from auctionessistance. !

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Joseph Spencer
, US
Dec 04, 2017 8:22 am EST

This is coming from the same Nigerian prince claiming he has $XXXX to send to your bank if you send him in return.

Sounds your English is as poor as 3 year old newborn who is [censor] and brain dead at the same time.

Might want to look up the word "[censored]" in the dictionary. You fit the bill perfectly.

ComplaintsBoard
G
2:36 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
AuctionEssistance has left an official reply on this complaint.

AuctionEssistance please don't do business with auctionessistance!

I bought an account from this site Auctionessistance and it did not work! I contacted customer service and they claimed that it was supposed to be working and that was actually all they did. When I contacted them for the second time and asked for a refund they replied very rudely and were impolite.
Then I left several bad reviews on different websites and all my post got replies, but they said that they offered me help but I did not accept it. So they actually tried to make me look like a bad guy. They never offered me help, refund request was rejected and I received nothing but a total disrespect. Please don't do business with Auctionessistance!

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AuctionEssistance
, US
Jun 25, 2017 2:29 pm EDT

still no order number...shocking...

ComplaintsBoard
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1:05 am EST

AuctionEssistance terrible customer service!!!

I'm not the first complaining about this but I also want to say that these guys AuctionEssistance have the worst customer service ever! Recently I spoke with one of their supports and person was very rude and used swear words. I'm so angry and disgusted with this service. How dare they talk like that with their users!? I hope this shady business will be shut down. Or at least they need to know what people are working for them and how terrible is their support service!

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Gloomy
, RU
Jul 21, 2017 12:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

BEWARE, Scam site, just wasting your time and money. I was blocked by IP. They take my money and not give refund, than was rude and disrespectfull communication for my 2 simple questions. Managed to offend not only me, but also my country. They canceled my order.

Look at Manner of communication of auctionessistance.com (They answered only after I send a message that says If I will not receive refund in couple of days than I will call to police):

LOOK HOW THEY REALLY COMMUNICATE WITH CUSTOMERS:
If you want to make some false reports do so, and I will have your info spread out everywhere.

So don't even think of starting [censor] because you won't win.

We have done this with numerous people and they regret ever [censor] with us before.

Maybe next time, learn how to comprehend English fool

Contact me one more time and see what [censor] happens. [censor].

Oh I steal your money, but email says credit card refund successful.

[censor] stupid Russian.

Talk about mature when you can't even [censor] read?

Nice logic there, make sure to learn English before answering.

You just look like a [censor] hypocrite.

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Is AuctionEssistance legit?

Our verdict: Complaints Board's thorough examination reveals AuctionEssistance as a legitimate entity with notable strengths. Despite a 14% resolution rate on customer complaints, which invites a closer look, AuctionEssistance stands out for its commitment to quality and security. Clients considering AuctionEssistance should delve into its customer service record to gauge compatibility with their expectations.

AuctionEssistance earns 91% level of Trustworthiness

Perfect Trust Endorsement: AuctionEssistance achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for AuctionEssistance. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for auctionessistance.com can be seen as a positive aspect for AuctionEssistance as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of AuctionEssistance's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Auctionessistance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Auctionessistance.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up AuctionEssistance and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on auctionessistance.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While AuctionEssistance has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 14% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to AuctionEssistance. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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8:23 am EST

AuctionEssistance support

I can't say anything bad about the website itself, but I can say a lot about Auctionessistance terrible support! Every time I contacted them they gave me nothing but headache. Their rep spoke to me showing total disrespect, once he even told that I was wasting his time. If I did contact them then I really had a reason for that, but they treated me like garbage. They were rude and ignorant! I will not use this website again because of their support. And I'm sure they will lose many users because of that.

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AuctionEssistance
, US
Dec 10, 2016 6:54 pm EST

Disrespect? Might want to see the chat script here and tell us who disrespected who: https://postimg.org/image/s3g464paz/

Might we also add, we do not take lightly to users attempting to scam others or PayPal themselves as their purposes for purchasing.

Every client we worked with have used our services for legitimate purposes and not for the ill intent of scamming others.

ComplaintsBoard
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9:00 am EDT

AuctionEssistance they still haven't helped me to solve issues with ebay

I have some issues with eBay and I decided to ask the company www.auctionessistance.com. I spoke with the rep, and his name was Rick. He promised to help me and I provided all necessary info. After that I haven’t heard from this guy within 5 days. He finally replied and asked to wait a little bit more. I was surprised and wanted to ask something else, but this guy again vanished. Stay away from them. The website isn’t very helpful.

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Auction Essistance
Santa Paula, US
Mar 26, 2016 9:33 am EDT

Case closed. No response from this buyer nor any record provided from him of any interaction with our staff.

Reporting this as a fraud review.

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Seo Distortion
, US
Sep 03, 2015 11:57 am EDT

So after 3 months, you still can't provide proof of an order number?

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Auction Essistance
Santa Paula, US
Jun 10, 2015 6:54 pm EDT

And what is your order number?

If you order from us, you should have been sent a receipt.

We need more information to go through the records.

ComplaintsBoard
L
2:19 pm EST

AuctionEssistance got some crap and the rep spoke in rude manner with me

I ordered some items from the auction from www.auctionessistance.com. After that I got total crap. The item didn’t look the same as on the website. The rep of course refused to take it back and spoke with me in rude and disrespectful manner. I was so upset and decided to warn other people about this horrible website and their rude rep. Stay away from them and post comments about your experience with them.

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Auction Essistance
Santa Paula, US
Jun 10, 2015 6:55 pm EDT

So after a month, still have not heard anything from you.

As we see it, this is a fraud review.

Thanks.

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John Balboa
, US
Mar 20, 2015 7:23 pm EDT

Disagree as I received what I ordered. Very confused as to say it didn't look the same as on the website as they don't sell digital goods. Either you are fraud or you are just a competitor providing false information.

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Auction Essistance
Santa Paula, US
Jan 03, 2015 2:23 pm EST

Be more specific with "items" as you are stating as if we sell physical items to which we do not. I am not sure what you are referring by when you mean it didn't look the same on the website. Again, how does that relate to digital items when there is no physical nature involved.

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Auction Essistance
Santa Paula, US
Jan 03, 2015 2:03 pm EST

And where is the proof on this. I am not sure what you mean by didn't look the same on the website as we do not sell physical items. So I suggest you provide proof of all this otherwise I will be taking this claim up higher for blackmail.

ComplaintsBoard
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2:25 pm EDT

AuctionEssistance they only took money and didn't provide products

I bought EBay virtual card and EBay account for one month from www.auctionessistance.com. I waited couple of days, but these scammers didn’t provide me anything. I contacted them, but I heard only promises and blah-blah. Waste of money and time, so avoid this scamming website and post comments about your things on this website. I think it will be helpful for other people or maybe someone will solve his problems.

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Raits
, US
Apr 27, 2018 4:44 am EDT

I have also used this auction essistance services.
Ordered eBay account and my account got limited a few days after delivery.
They are not offering any guarantees :(

After hearing this, my friend suggested to look at other provider.
Online Seller Store
They are offering way more better service.
VPN included + You can get PayPal debit card to be able withdraw available balance literally any time.
If someone looking for a legit company which really take care of each and every client.
I suggest to definitely take a look here. http://online-seller-store.com

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Jillkoishi
, US
Apr 16, 2018 7:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Well, I've always had good luck with aspkin forums : https://www.aspkin.com/forums/ebay-accounts-sale/

They are the original inventor of these things and everyone else is just an offspring of it.

PS: I have no complaints for the above mentioned company, but I thought I'd share an alternate place that have worked for me for many years.

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jeffgreen101
, US
Jan 18, 2018 3:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

auctionessistance.com are scammer never trust them. they take your money away, he owner of cheapvccs.com he have many websites, not only auctionessistance.com he also own openvcc.com

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AuctionEssistance
, US
Oct 20, 2015 1:04 pm EDT

GetVCC, quit your childish ways. You run Cheapvccs.com which has tons of negative reviews. Even search your own name on google and you will see what we mean. So you blackmailing us and Buyvcc who we know is the absolute lowest. Any other attempts to defraud us or buyvcc, we will make every attempt to get your accounts shutdown.

So rather than call people thiefs, look in your own mirror.

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Getvcc
, US
Oct 17, 2015 9:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was bought ebay account and paypal account but once i paid him he was banned me. He was talk in chat when i ill pay he ill be mail automatic, But he was not delivered anything. SO anyone dont buy anything from him cause he was big cheater and great scammer . He was owner of buyvcc.com and buyvcc.in now runing auctionessistance.com so stop this scammer

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jeffgreen101
, US
Jan 18, 2018 3:09 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Getvcc

this is legit claim, getvcc is real with his statement, he own many website, and scam people

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Auction Essistance
Santa Paula, US
Jun 10, 2015 6:57 pm EDT

So after almost a year, we have yet to receive any more information on the order, buyer or any other details to resolve this matter.

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TerryO09
Sherman Oaks, US
Jul 07, 2014 6:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have used them in the past many times and at no point have they been shady or devious in what they do. If you want devious, then try lobbay.com.

However I do also want to mention on where the proof is. Otherwise, if you cannot support your claim, then what makes you think people will think it is credible? You made a complaint...ok. Now where is the proof?

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Auction Essistance
Santa Paula, US
Jun 14, 2014 3:13 pm EDT

One more thing, if we provided empty promises, please show us the proof on here? Really, we would love to all se it? If you cannot, then it must be true that you are just blowing hot air...

Waiting...

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Auction Essistance
Santa Paula, US
Jun 14, 2014 3:10 pm EDT

Funny, I see your order and yet it was declined by the credit card. Interesting how you call us a scam when clearly it was a mistake on your behalf. Next time, communicate. We are not mind readers...

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KyleB8989
Irvine, US
Jun 14, 2014 3:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

A couple of days? The FAQ states it will be delivered within 3 days? The only person scamming is you by making false claims. Then again, when you can barely read makes it more difficult doesn't it.

Next time learn to read, it will help you in the future.

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