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www.AntonLine.com Complaints - Terrible experience!

Review all www.AntonLine.com complaints

www.AntonLine.com

Posted: 2008-01-12 by Marquina Iliev [send email]
Terrible experience!
Complaint Rating:  100 % with 1 votes
Company information:
ANTOnline.com
366 President
New York, New York
United States
Phone: 734-216-1602
www.antonline.com

Purchased the Genius Digital Notepad for my brother this past Christmas and he said "it's too complicated, return it, I'll never use it." I tried to contact ANTOnline.com many times to submit a request to return the item. They didn't get back to me until after the return policy window closed, then they send me a one line email stating they couldn't help me and I'm stuck with the item.

I never opened the box, but I can't get a refund. It's just sitting on my desk all wrapped up. ANTOnline never responded to my inquiries and has terrible customer service.

ANTOnline is terrible - NEVER buy anything from them.
Comments United States Consumer Electronics
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Comments

163 days ago by Greg M. [send email]
I had the same exact experience! Ordered a bluetooth wireless adapter but several hours later I changed my mind and I tried emailing them to cancel but they replied that they had already shipped it, which was hard to believe. Anyways, the next day I submitted a request to return the merchandise (called RMA). Days passed into weeks with absolutely no response. I called their customer service six times to inquire about the RMA request but did not receive any help. Several emails about the request to return the UNOPENED package also went unanswered. BE WARNED! ANTOnline is fraudulent when it comes to their return policy. Once you buy from them, you are stuck with it - no if's, and's or but's. They will string you along until the return period expires and then respond to you by saying that the merchandise can no longer be returned because time has run out! In all my years of purchasing online I have never dealt with such an unscrupulous company! Don't remain silent! File a complaint with the Better Business Bureau in Atlanta (http://www.atlanta.bbb.org) The company is located at 33 Mansell Ct., Suite 200 in Roswell, Georgia 30076. As suggested in another complaint site, file a complaint with the Georgia Attorney General. We need to band together and drive crooked company like ANTOnline out of business!

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