Today I received notification that I was enrolled for another year for Norton
computer security protection on my home computer, despite the fact that I had requested to cancel my auto renewal service by cancelling same on the subscription notice as per this Company's request on my Norton account at:
'myNortonAccount.com' and turned off the auto-renewal feature.
I am charged for an other full years fee, which was exactly what I wanted to avoid. I am already fully covered by another Security Advisor and believe I gave this Norton Company sufficient notice to cancel.
My Norton Antivirus subscription is scheduled to expire on the July 2, 2009. My notification to cancel was given well in advance.
My request to you is to cancel my subscription with Norton as from the June 17 and advice my Bank account not to charge me for the next year.
Thank you in anticipation.
Nick de Maagd