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wu-yi weight Loss system Complaints - charged a monthly fee of $4.95

Review all wu-yi weight Loss system complaints

wu-yi weight Loss system

Posted: 2008-12-26 by   D Padrick
charged a monthly fee of $4.95
Complaint Rating:  100 % with 1 votes
Company information:
Wu-Yi Weight Loss Program
Colorado
United States

I ordered a free sample of the tea. Then was charged a $9.95 membership fee $4.95 Web access fee monthly and also $$59.95 for the tea. So it was not a free sample. I cancelled the Tea and then got another charge for the Web access. I have now cancelled that but after reading all the online complaints I wonder if I will get another charge. What a SCAM.
Comments United States Diet Products
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 1 days ago by   katie ludman 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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