Complaint Rating:

Company information:
Wu - Yi Source
8729 Columbia Rd.
United States
Phone: 440-437-5620

For the last two months I have been going around with this company about refunding me charges for a shipment of tea that came AFTER I cancelled my account. The first charge was not only a suprise but put my checking acct. in NSF. So not only did I get charged the $34.95 for the shipment, but I got socked
$30 bucks in overdraft fees. Well, before I could send the tea back, which I foolishly just REFUSED (I should have spent the extra $$ to ship it back), they socked me another $29.95. So now they are into me for $64.90. I sent the tea back on July 1, 2008. It is now July 10th. I called them today to see if they had recieved the tea and of course you guessed it, they haven't.
And then they had the nerve to tell me I still have till the 25th to get my money back. I have had it with this company and intend to become their worst nightmare. I will keep calling them till all the little indians at their call center know me personally. I'm not anywhere near finished with this fight. If I have to I'll get a lawyer to go after them. It'll be worth the money to nail them so some other poor person isn't sucked into their claims like I was.