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Wu Yi Tea Complaints - Just wanted sample

Review all Wu Yi Tea complaints

Wu Yi Tea
Posted: 2008-05-12 by Daphne Aguilera [send email]
Just wanted sample
Complaint Rating: 100 % with 4 votes
Company information:
WuYi Source Tea
5300 Ontario mills prkway
Ontario, California
United States
Phone: 18664495567
TeaHelp@usa.com

All I wanted is the sample of this tea, and now they are sending me tea every month and taking it out of my account. An when i tried to cancel they say you have to do it over the computer. When I called they kept me on hold for a very long time.
Comments United States Food
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More Wu Yi Tea complaints
Wu Yi Tea - ID Fraud - never ordered, but they have Bank acct #
Wu Yi Tea - Fraudulant business practices; non-disclosure; false advertising
Wu Yi Tea - False advertisement!
Wu Yi Tea - money taken out of my account
Wu Yi Tea - Scamming
Wu Yi Tea - Charge shipment i did not order!
Wu Yi Tea - unable to reach by phone to cancel future shipments, and website given for written cancellation does not exist
Wu Yi Tea - Unauthorized payment taken out of account after canceling the order.
Wu Yi Tea - Terrible scam!

Comments

188 days ago by Debra Cargile [send email]
I want to cancell the account I want to return the product I have not used and stop charges to my card. I will be contacting my card company to do so. I need to hear from you to know how to send back the most resent shipment which is unopened. please do not charge me any more. Thank you Debra
184 days ago by Jana Brinton [send email]
This seems strange, but my email from you said to cancel from this website. I want to cancel my membership and account. My account number is 2211941. Please do NOT send me any more product or charge my account for any reason. I cannot have the high amounts of caffene in your product. I have arithmia. Please send me immediate confirmation.
Thank You,
Jana Brinton
164 days ago by Hank Mueller [send email]
I want to cancell my account and return my unused tea I didn't order. I only wanted a sample order to see if it was anything I might want. This is not anything I want. I called 866-396-5711 yesterday, Sunday June 22, which told me to call 866-449-5567, to cancell which I tried to do. IW / Living Lean gave me a number they say I nedded which I think was my account number. Please email me to straighten this out so I won't be shipped or charged for anything more that I don't want.
164 days ago by Kwanetaylor [send email]
please cancell my order i do not want you take off my credit card no more
103 days ago by Geoff [send email]
I ordered last night and upon receiving my email confirmation I saw the following: "You will be billed the discounted price of only fifty nine ninety five at the end of your fourteen day trial period (this is a savings of 25% off the retail price, and is only available for those who secure their trial today). " Now that seems straight forward but to me it was deceitful due to the fact that everywhere else they actually used numbers instead of letters. With that I now understood that free trial meant "Hey, order from us, give us your card number and once we ship the product we will bill you a second time as a fully fledged member who hasn't even had our product long enough to try it a week. You won’t even notice until you get the statement from your card." What a deceitful way to do business. If I wanted the extended product I would have ordered the additional boxes. I JUST WANT THE TRIAL TO SEE HOW I REACT TO IT, NOT A LIFE TIME COMMITMENT!

So I call to cancel and get a cancelation number and the rep informs me that within four (4) days of receiving there product, I need to send it back to them so that I am not charged the $59.95. Um, what? Where is the free trial there? What the 60 day money back guarantee? Which by that time you will have been billed the initial $4.95 and the $59.95 at least twice, for a total of $124.85 for a seven (7) day trial of tea. Even the finest tea, from the Wu Yi Mountains of China, cut fresh and brewed within three hours of being sniped, is not worth that much.

Bottom line, they are a rip off scam company; I plan to rebut all charges made to my card and decline reception of their product upon its arrival.

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