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Hi, I had this problem too... I finaly found a address for product return! You can e-mail them at: TeaHelp@USA.com
This was my response!
Hello,
You have been removed from our autoship program; however as per the Terms and Conditions which you agreed to before ordering, you will be charged $29.95 for the supply of tea that has already been sent to you. If you wish to receive a refund for that supply, please return unused packages to:
Wu-Yi Source
5300 Ontario Mills Pkwy
unit 400
Ontario, CA
91764
US
Please send package back either UPS, FedEx, or if you prefer to ship via USPS, please ask for "Delivery Confirmation". You will be provided with a tracking code - it is very important to PLEASE KEEP THIS TRACKING CODE.
Shipping charges are not refunded. Your order must be marked with the order date to clarify that your order is still within the 60 day refund period.
Refunds are processed every two weeks; you will receive an email from us immediately after we have refunded you. Please include correspondence in the package, and write your RMA number, which is *******, CLEARLY on the outside of the package so that we can identify it as yours.
I can tell you that although it may not be for everyone, Wu-Yi slimming tea personally helped me to lose weight and gave me an incredible rush of new life. I hate to see you go but I do understand how difficult losing weight can be. I'd like to thank you for giving it an honest effort.
Have I addressed all of your concerns or is there something else that I can help you with today?
Respectfully,
John
Wu-Yi Source Support Team
P.S. I'll be your Wu-Yi Source personal contact, so feel free to email me with any future inquiries you may have and I will be happy to assist you.
147 days ago by Kim [