Complaints Logo
Complaints Board | Submit Complaint | News & Stories | Recalls | Tips & Tricks | Videos | Mess-Ups!

Recently Discussed Complaints

1. (0 minutes ago)
Tata Sky
Poor service!
2. (0 minutes ago)
RegCure Software
Regcure Software killed my PC!
3. (0 minutes ago)
Epoch.com
illegal us eof credit card
4. (1 minutes ago)
inland revenue( tax department)
non residential tax
5. (2 minutes ago)
Epoch.com
fraudulant debits

Consumer Tips & Tricks

Worst rating

5. 360 Share Pro (-318)

Subjects of Wide Speculation

1. KmartFeedback.com (1806)
$2500 gift card survey!
2. Bulldogs R US (1555)
This is a huge scam
3. Novelty ID Factory (1331)
Take your money and run away
4. Castaway Pools and Spas (748)
Never came back to finish the job!
5. Dr. Sydney Coleman (594)
Buyer beware!

Latest News & Stories

Stay Away

1. Airtel (1003)
2. Direct TV (398)
3. Acaipure (368)
5. Sears (357)
VoteAndDate.com

Wu Yi Source Tea Complaints - Charges to credit card

Review all Wu Yi Source Tea complaints

Wu Yi Source Tea
Posted: 2008-07-17 by Jamie Chessie [send email]
Charges to credit card
Complaint Rating: 100 % with 8 votes
Company information:
Wu Yi Source Tea
4310 Bartlett Rd .S
Canada
www.wu-yisource.com

I was charge $37.50 to my credit card on July 7 for the above sample product which I was only supposed to be charge 6.95 for shipping on the sample which was charge to my credit card on July 8th. I am disputing the charge of $37.50 to my credit card company as I have canceled any further orders with your company by internet. I still haven't received any product from your company as yet. I have advised my credit card company not to accepted any more charges from your company.

JAMIE CHESSIE.
Comments Canada Diet Products
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    
More Wu Yi Source Tea complaints
Wu Yi Source Tea - Hidden charges,
Wu Yi Source Tea - Unauthorized billing
Wu Yi Source Tea - Unauthorized billing
Wu Yi Source Tea - Unauthorized charges
Wu Yi Source Tea - Scam charges
Wu Yi Source Tea - Credit Card
Wu Yi Source Tea - Unauthorized billing
Wu Yi Source Tea - unauthorized charge on my credit card
Wu Yi Source Tea - deduction from my bank account
Wu Yi Source Tea - Unauthorized billing

Comments

140 days ago by Carey [send email]
I was also charged 69.87 CAD on the 15th July and 7.90 CAD on the 2nd July. I have received no product or communication and would like the 69.87 refunded to my credit as I did not authorise this payment. I do not want any product or services from this company and have sent an email to 'info@ultra-greentea.com' with my contact details. I expect to hear from someone from this company explaining the charges and when they will be reversed. It was very difficult to find contact details for your company on line. I WOULD LIKE TO CANCEL ALL SERVICES AND PRODUTCS FROM THIS COMPANY.
140 days ago by Aeriel [send email]
I was charged69.87 after I was told it would only cost me 4.35 for shipping.

I received the product and it was not satisfactory. I ended up discarding it thinking it wouldn't matter since it was so cheap.

Later that week I had been looking through my bank statement and saw that my Visa was charged 69.87 by DRI ultra green.
140 days ago by Bob Lowe [send email]
$69.87 seems to be the magic # for I too have had my VISA Account charged as well as the other magic # of $37.50. I have received product but even if the stuff turns out to work, why would I re-order anything with what appears to be an unethical company.
140 days ago by Megan [send email]
I was also charged 69.87 when i thought i was only paying shipping and handling. Did others get their money back? If so how did you go about doing it??
139 days ago by Rob J [send email]
I just had the same thing happen. I ordered the free sample for 6.95 shipping.
Then there was the added 37.25 charge (both of which were 02 Jul 08)

Then today I noticed that there was a 69.87 charge posted 16 Jul 08!! WTF!?!?! Definitely not my purchase!!!

This is BS and companies and practices like this need to be dealt with HARSHLY through legal action. However, it is unlikely that will ever happen. :(

Good luck to everyone getting their money back. I'm making a few phone calls in the morning!!!
139 days ago by Susan Beck [send email]
I was charged an additional $34.95 for a product I didn't order. I was supposed to receive a sample for the cost of shipping, $4.95, but I got charged the extra money for something...not sure what. Haven't received any product as of today.
131 days ago by Ewyn Tsang [send email]
I was charged the same thing, yet, i was only supposed to be charged $4.95, I got charged $69.87...does anyone know how to call in a complaint and discontinue my product? Wasn't I only supposed to be charged for the shipping?
130 days ago by Kathy [send email]
Same thing happened to me!! I have only ordered the free sample trial and should be charged for the shipping only. I have copied the terms and conditions of the DRI ultra green tea below. This is ridiculous! How am I supposed to cancel my subscription when I never received the product! Please go on this website to file a complaint about the company, I already file one. Thanks!

http://www.ic.gc.ca/epic/site/oca-bc.nsf/en/home

Terms and conditions of the ultra Green tea:

By agreeing to the terms of the Agreement, Customer automatically receives 15-day trial to the Program. Customer has 15 days to try the Program and decide whether to accept the Program full-time. Prior to the expiration of the 15-day trial period, Customer may cancel its subscription by calling Ultra Lean Green’s toll-free number at 866-540-9633 or writing to Ultra Lean Green, 16192 Coastal Highway Lewes, DE 19958. Should Customer fail to cancel its subscription, its Subscription with Ultra Lean Green will become active and Customer will be billed $69.87 on the 16th day after its trial begins and every month thereafter. If Customer’s payment is not submitted either by credit card or check within 30 days of the due date, Customer’s PowerTea Supply will be suspended. If Customer wishes to cancel and not be billed, Customer must call 866-540-9633 or write to Ultra Lean Green, 16192 Coastal Highway Lewes, DE 19958. Customer also agrees to monthly billing. Customer expressly agrees to honor all charges and fees due.
130 days ago by Suerea Haymour [send email]
The exact same thing has happened to me as everyone else. I wanted the trial package for $6.95 and was charged that on July 8 and also another charge of $37.70 on the same date. As of July 27th I have still not rec'd any product and now there is a charge on my credit card dated July 24 for $69.87. I have called their number that shows up on my credit card statement and could only leave a message. But I am putting in a complaint to my credit card company Monday morning. Let me tell you heads are gonna roll!! I am pissed!!! And as the person above me states how can I cancel a product that I have never friggin rec'd.
124 days ago by Mart [send email]
I was also charged 69.87 after I was told it would only cost me 6.95 for shipping.

I received the product and it turnerd out not to work. I also ended up discarding it thinking it wouldn't matter since it was so cheap.

When I received my credit card statement and saw that it was charged 69.87 by DRI ultra green, I jumped!

Can anyone prevent this to happen again to honnest people ?
112 days ago by Courtney [send email]
I called the number on my credit card statement and told them that i had naot even recieved the trial order and was already charged for another shipment. They told me they would refund the $69.87 for the next shipment and cancel my subscription (that you apparently sign up for) so i can have a chance to try the product first.
111 days ago by Unhappy [send email]
I also fell the victim of this perfect scam...I however tried to cancel my order by calling the toll free number listed on their web site...After several tries, I realized that the phone goes right to voice mail, therefore it goes nowhere..what a bunch of bullshit..I'm going to call my credit card company as I am still receiving those stupid tea bags
54 days ago by Jane Huddleston [send email]
I have a similar issue in that the 1 month free trial offer was actually 2 months worth of products which incurred a charge for 1 month plus freight to NZ (which was at the highest insured rate)
In addition there is this phantom internet slimming club, which I cannot remember seeing in the fine print, and which has cost me several charges totalling around $20.

In the end I phoned America (at my own cost) and was subjected to the recited advertisement whilst trying to sort out a refund. It was explained that in signing up for the trial I had also signed up for monthly billing at approximately $95 NZ a time, although 3 months worth of product would be sent at one time.

Wu-Yi have agreed to refund the 2 months I have been billed for once I return (via insured mail at my expense) the 3 months supply. I think I have been allowed to retain the second half of the first box without charge. However, the email I received is somewhat confusing so I could be wrong.

I am not quite sure about American law but where I come from, this would be called sharp practice and I would be contacting the trade authorities to invoke the Consumer Guarantees Act.

Previous | 1 | Next

Post your Comment

Please check text spelling before submitting comment
Your Name
Your E-Mail Address
Your E-mail is invisible to others
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Confirmation code

Search
 
No registration needed

Videos

Nigerian Internet Scammers Disclosure (Part 2)
More Videos
 

Categories

   - Flooring Installation
   - Roofing
   - Banks
   - Scam & Fake Checks
   - Loans
   - Collections Agencies
   - Tax Services
   - Bad Business Partners
   - Credit Cards
   - Savings & Investments
   - Equipment Leasing & Financing
   - Car Rental
   - Auto Insurance & Loan
   - Car Service Centers
   - Car Dealers
   - Gas Stations
   - Car Driving Schools
   - Towing
   - Dry Cleaners & Laundry
   - Mobile & Cell Phones
   - Vacuum Cleaners
   - Washing Machines
   - Colleges and Universities
   - Schools
   - Deadbeat Parents
   - Sexual Abuse
   - Online Dating Services
   - Mattresses
   - Passport Services
   - Health & Life Insurance
   - Plastic Surgery
   - Medical Negligence and Deficiency
   - Diet Products
   - Cosmetics
   - Dental Services
   - Vision, Glasses, Lenses
   - Drug Stores
   - Hair and Beauty Salons
   - Pool & Bath Services
   - Security Services
   - Appliances
   - Utility Services
   - Plumbing Services
   - Hosting & Web Design
   - Internet Providers
   - Bullying and Harassment at Work
   - Work at Home
   - Employment Agencies
   - Employers
   - Employees
   - Lawyers and Attorneys
   - Lottery Scams
   - Ebay Scams
   - Alibaba Scams
   - Phishing
   - Online Surveys
   - Animal/Pet Hospitals
   - Flowers Delivery
   - Photo Services
   - Department Stores
   - Cleaning Services / Laundry
   - Tobacco Products
   - Mortgage Companies
   - Apartments Rental
   - Home Insurance
   - Timeshares
   - Condo and Home Owners Associations
   - Fast Food Restaurants
   - SMS Scam Contests
   - Fitness Centers
   - Mobile/Cellular Service Providers
   - Travel Agencies
   - Satellite & Cable TV
   - DVD Order & Rental
   - Annoying Commercials
   - Movies
   - Unauthorized Mobile Charges

 Suggest new category

Smile upon Life :)

RSS Feed
 
Submit Complaint | Consumer Tips & Tricks | News & Stories | Recalls | View full list of Companies | Suspicious Companies | Complaints by Countries | Indian Consumer Complaints Forum | Caller Information | Latest Complaints | Privacy Policy

© 2008 Consumer Complaints Board
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail
Site owners are not responsible for the information posted on this website