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Wu-Yi Source Tea Complaints - Inability to cancel automatic shipment

Review all Wu-Yi Source Tea complaints

Wu-Yi Source Tea

Posted: 2008-06-01 by Maribeth Osgood [send email]
Inability to cancel automatic shipment
Complaint Rating:  100 % with 11 votes
Company information:
Wu-Yi Source
201 Old Mountain Road N
Nyack, New York
United States
Phone: 845-348-0725
www.wu-yisource.com

I have tried unsuccessfully to cancel the automatic shipment of this product. When I thought I had canceled, I still received another shipment which was charged to my credit card. There is not a clear web site or phone number to call in order to cancel my membership. The company seems to be giving its customers the run around and not allowing them to cancel shipments. When I looked on line recently, I noted that others have been having the same problem. I am not sure what to do next. Any help would be appreciated. Thank you.
Comments United States Diet Products
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Comments

171 days ago by Mary Bullock [send email]
I, too, have been trying to cancel this to no avail. I supposedly ordered a 10 trial, however, before I received any product there was an $84.90 charge to my bank account. Three days later, I received the product. I have returned all products, unopened, as I received them. At this point, I do not know who or what company is doing this. I keep receiving product, and they keep charging my bank account. I keep returning the product unopened, with the message "Return to Sender"
166 days ago by Carol Kunicki [send email]
I thought it was cancelled and I was charged. Same thing with the auto shipment.
149 days ago by Jlw [send email]
Talk to you finanacial institution and explain the problem. If they refuse to help you move your business to another institution.

Also, submit a report to your local and state better business bureaus. Somewhere somebody knows how to get scams like this eliminated.

I don't know why they continue to force a product on customers that do not want it. If they keep it up their company will suffer financial lost. Prayer changes things and God doesn't like for His children to be taken advantage of.

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