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Wu-Yi Source Tea Complaints - Taking money out of my credit card

Review all Wu-Yi Source Tea complaints

Wu-Yi Source Tea

Posted: 2008-05-28 by Helena  [send email]
Taking money out of my credit card
Complaint Rating:  100 % with 3 votes
Company information:
Wu-Yi Source Tea
Belgium

I ordered the wu-yi tea and was charged 24.95$ for the tea and still delivery to Europe, I paid with my credit card, and now every month they keep on taking money out, and the sum they take out keeps on rising each month, I have written, and phoned, but no one answers me. I really don't know what to do any more, this is really a scam, taking my money out of my account and with no sliming results at all. Please tell me smb what I can do since I am in Europe and i don't know what authorities to get hold of to try and get my money back.
Comments Belgium Diet Products
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Comments

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 543 days ago by Thess  [send email] 0 Votes
I have the same situation ordering Wu-yi Tea and cancelled; however, I have twice debit on my credit card for $19.95. I called my bank to close my credit card to avoid anymore future charges. BIG SCAM!!! Wu-yi Tea is SCAM!
 543 days ago by Thess  [send email] 0 Votes
You can call this number for the Living Lean Customer Service 866-396-5711
 543 days ago by Thess  [send email] 0 Votes
What out for DRI-POWER TEA another SCAM. I have learned my lesson not to order anymore of these promise DIET TEAS -- They don't work! JUST drink a cup of Green Teas
 509 days ago by Monalisa Mott  [send email] 0 Votes
This is the biggest rip-off company first you charge for thing people don't ask for and it is so hard for us to cancel it and be refund. Do not order from them this is a scam.
 7 days ago by   Thomas Gon 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern,

Thanks,

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