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Wu-Yi Source Tea Complaints - wu-yi source weight loss success guide

Review all Wu-Yi Source Tea complaints

Wu-Yi Source Tea

Posted: 2008-12-09 by   wytch
wu-yi source weight loss success guide
Complaint Rating:  100 % with 3 votes
Company information:
insiders secrets of wu-yi weight loss
United States
wu-yisource.com

I ordered the wu-yi weight loss tea. I called and asked them to cancell me, i found $56 too high, they said they would, but still had to charge me unless i sent the tea back as well!!! Then when I got my credit card bill I saw a charges for $9.95, it said it was a weight loss success guide, i cancelled it, told her I never received it. she said I still had to pay the $9.95 as per the agreement. I saw another charge for $4.95 and have tried for a week to cancell. they had a bogus web site, and the phone numbers are either disconnected, or tell you to go to the web site. which is www.insidersecretsguide.com when I went there I found the complaint dept!!! I called wu-yi and the woman told me to go to wu-yi site and go to the online chat. so I did, and she finally cancelled for me!!! I never received anything for the $4.95 either!!! all I got was a box of tea which I drank and payed 56 dollars for!!! I have been scammed! I paid $14.90 and got absolutely nothing for it!! oh well, my loss. I am positive there are others out there getting ripped off, so I am complaining.

sincerely,
Sharon Paul
wytchbaby13@hotmail.com
Comments United States Diet Products
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Comments

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 9 days ago by   Annette Zrowka 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern,

Thanks,
 285 days ago by   donnab 0 Votes
I got scammed to0 on their so called terms and conditions. They will keep billing you the 9.95 and the 4.95. they will even go so far as to make up an id and password for you to use their site.

I had them remove all the 9.95 and 4.95 charges and cancel the so called websites. We will see about that.
I thought the 14day free trial meant the tea was free. silly me..I paid close to $60.00 for the box. They did refund the money for the box they shipped me automatically. But it took a threat.

I think they should be boycotted through myspace, facebook, etc. they should not be allowed to continue. I plan to look more into it.

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