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service and product
Complaint Rating: 
Company information:
Wu Yi Source
California
United States
First of all the product DOES NOT work in anyway. What a joke. However, the customer service is even worst. I waited on hold twice for over 15 minutes - just to be disconnected. They charged me after I canceled. I finally tried their "live chat" but they must out source those calls because the person I was chatting with had canned answers for the most part - and the grammar/language didn't work for the conversation we were having. Do not be taken in - I should have listened to all the previous concerns others posted.
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