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Wu YI Source Complaints - Unauthorized billing

Review all Wu YI Source complaints

Wu YI Source

Posted: 2008-07-06 by Heather [send email]
Unauthorized billing
Complaint Rating:  100 % with 24 votes
Company information:
Wu YI Source
United States
www.wu-yisource.com

I am posting this complaint to hopefully help some other people who are going through the same scam I went through. I ordered Wu Yi Tea... and they enrolled me in the Living Lean program. So even after I canceled the tea, I was still paying $19.95 a month for this living lean thing. It's listed on my bank statement as www.livelifelean.net which is not even a valid website. So I did some research and I found the phone number to call to cancel. It is 866-396-5711. I talked to someone who could hardly speak english and of course she tried to talk me into staying, but I eventually got my account canceled and was assured that they would not take any more money from my account. For those of you who actually want to give the program a shot, the real website is www.selfhelpworks.com Who knows, maybe it really works?? But I never knew the real website to give it a shot haha. I hope this helps some people.
Comments United States Unauthorized Charges
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Comments

150 days ago by Tp [send email]
Were you able to get your account off of their records for sure? I am having the same problem.
150 days ago by Diane [send email]
Thank you for the VERY helpful info. the same thing happened to me. I am still waiting to see if I will get the refund but at least now I have a number to go with the fake web address.
149 days ago by Sara [send email]
Yes, I just had the same problem. These two companies- livelifelean and Wu-Yi- are most definitely connected. I have yet to see if the regular Wu-Yi payments will stop, but I'm not very hopeful on getting any money back from this fake third party that has been charging me all along. I would NOT recommend this product to anyone as the financial burdens it will cause you far outweigh the microscopic results the product may yield.
149 days ago by Diane [send email]
I also had signed up for the tea; I returned a package, e mailed the cancel notice like they said, and still made several phone calls to stop the shipments, that I wasn't receiving but was being charged for. I also have been charged for livelifelean; my bank credited one since I told them it was unauthorized, but I just got charged again . Thank you for the number-I will call to cancel.
149 days ago by Ceara Kinser [send email]
I am going through the same problem. I sent the tea back and they told me they would take me off the list but they are still taking out the money from my bank account. The problem is the tea is connected to the LIVELIFELEAN they both are making money off this scam. Do not order this, everyone beware!!!
147 days ago by Monica [send email]
OMG! Thank you so much for posting the number out. I had a long talk complaining with a man name Lewis who didn't speak English very well either. A good thing was, he stated that I will not be charged in the future and had my $19.95 deducted too. But I will have to watch my bank statements to prove his words.
147 days ago by Mary [send email]
Thank you so much for your posting. I had the same problem. I ordered the Wu-Yi Tea, cancelled it and kept getting charged on my account by www.livelifelean.net. I tried to locate a number. I called your number 1-866-396-5711 and also talked to a woman named Jewel and she asuured me that my account has been cancelled and no future payments would be charged to my account.

Thank you again!
147 days ago by Taryn [send email]
Ditto on the same problem. They even sent me a second box of tea which I refused delivery on and am still getting charged monthly for. One website I found said you could only cancel via written letter. I'm so glad that you posted their number. I called and demanded three months of payments returned to me. But I had to call twice because when I was being transfered to the manager they disconnected me!!! When I called back I spoke with a really nice lady-Ella who told me that they refunded the three payments of $19.95 that I was demanding. I got a comformation number and was told that I would see my refund in three to five buisness days. I'm keeping my fingers crossed.
146 days ago by Mary Ann Snow [send email]
I DO NOT WANT ANYMORE Wu YI TEA SENT TO MY ANYMORE. I CANNOT SEE ANY NUMBER TO CALL THEM. I LIKE THE TEA AND HAVE LOST WEIGHT BUT HAVE MORE THAN ENOUGH FOR THE NEXT 6 MONTHS AND WILL ORDER MORE WHEN I NEED IT. I DO NOT WANT ANYMORE TEA. THANK YOU. PLEASE I CAN NOT AFFORD ANYMORE!!!

I ALSO AM SUDDENLY GETTING LIVELIFELEAN WHICH I NEVER ORDERED AND KNOW NOTHING ABOUT BUT FOUND OUT THAT IT IS CONNECT TO Wu YI. I DO NOT WANT THAT EITHER AND CANNOT AFFORD THAT. I AM ON DISABILITY. PLEASE HELP ME.

THANK YOU.
146 days ago by Brenda [send email]
Same thing happened with me, I just realized I got charged for this LIVELIFELEAN crap.. I went to the website on the statement and yes it isn't there, there is some bottles of crap but you can not click on anything.. Thank God I came across your number you posted, I called the told me they would not charge me again and refunded the $19.95...Thank you
136 days ago by Norma L Peralea [send email]
i need to send back a tea i bought but i want to cancer buy your operator refuse to let me out help



noRMA PERALEZ
709 W IRIS APT 4
MCALLEN, TEXAS 78501

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