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Premier club
On August 29 I received an email saying that my wine would ship in 2-3 weeks Today, September 20, the wine has still not been shipped. Do the math. I believe a class action suit is in order.
This is not the first time this has happened. The last time a rude CSR told me that this was standard process. Last night's CSR was more polite and promised me that he would note my account. He also said I would see a change today. Hasn't happened.
They earn money on the float, but don't deliver b
Disappointing
To me, it's a troublesome company. The only thing they do great is charging customers' money. That's what they do very fast and professional. Speaking of their customer service... Well, I wouldn't say the same. My order hasn't shipped yet, even though I ordered it in November. I don't know their reasons, they don't tell me because they rarely answer. However, they are aware of my issue but don't do absolutely anything. When I asked for a refund, they said that the wine will be sent soon. Well, I can't see that you've something to improve this situation, guys.
Non delivery
WSJ Wine is not to be trusted. I've made a big order and purchased 10 bottles of wine from www.wsjwine.com. These were supposed to arrive within two weeks, but nothing showed up. I needed the wine as soon as possible. I am a small bar owner and ordered that wine for my bar.
I contacted customer service via phone, but they did not pick up. I called again next morning and the same thing happened. In total I called over 15 times with no luck getting a response.
Please, stay far away from this scam company and do not order anything from them.
They charge and start to ignore you
I ordered 4 bottles of wine from the website www.wsjwine.com. The seller charged within couple of minutes. After that no info about my order. On the next day the seller was offline and again no info. I sent multiple emails, but no one replied. The worst services, but I want my money back. These people are scammers and ###, so be careful if you buy from them as well as post comments about your things with them.
Pl. see attached photo. The package delivered contained only 11 bottles. I ordered a case of 12. Appears to be a theft at the delivery location. The package when received did not appear that it was not tampered.
About WSJ Wine
One of the standout features of WSJ Wine is its expertly curated selection of wines. The company's team of wine experts travels the world to source the best wines from top vineyards and wineries. They taste and evaluate each wine to ensure that it meets their high standards for quality and taste. This means that members of the wine club can trust that they are getting access to some of the best wines available.
WSJ Wine offers a variety of membership options to suit different preferences and budgets. Members can choose from mixed cases, red wine only, white wine only, or premium options. Each case includes a selection of wines that have been carefully chosen to complement each other and provide a well-rounded tasting experience. Members can also customize their orders to include their favorite wines or exclude ones they don't like.
In addition to its exceptional wine selection, WSJ Wine also offers a range of other benefits to its members. These include exclusive access to limited-edition wines, discounts on reorders, and free shipping on all orders. Members also receive a monthly newsletter that includes tasting notes, food pairing suggestions, and other wine-related content.
Overall, WSJ Wine is an excellent choice for anyone who loves wine and wants to explore new and exciting options. With its expertly curated selection, convenient delivery options, and exclusive benefits, it's no wonder that WSJ Wine has become one of the most popular wine clubs in the country.
WSJ Wine Customer Reviews Overview
One of the most significant advantages of shopping with WSJ Wine is the quality of our products. Our team of experts carefully selects each wine, ensuring that only the best products are offered to our customers. We also offer a wide selection of wines from around the world, making it easy for customers to find the perfect wine for any occasion.
Another advantage of shopping with WSJ Wine is our commitment to customer service. Our team is always available to answer any questions or concerns that customers may have, and we strive to provide the best possible shopping experience for our customers.
Overall, WSJ Wine is an excellent choice for anyone looking to purchase high-quality wines online. With a wide selection of products, excellent customer service, and a commitment to quality, we are confident that our customers will be satisfied with their purchases.
Here is a comprehensive guide on how to file a complaint or review about WSJ Wine on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create a new one to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with WSJ Wine in the 'Complaint Title' section. Be concise but descriptive.
4. Detailing the Experience:
- Provide detailed information about your experience with WSJ Wine. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal information.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about WSJ Wine on ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about the progress of your complaint.
By following these steps, you can effectively file a complaint or review about WSJ Wine on ComplaintsBoard.com.
Overview of WSJ Wine complaint handling
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WSJ Wine contacts
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WSJ Wine phone numbers+1 (203) 286-6131+1 (203) 286-6131Click up if you have successfully reached WSJ Wine by calling +1 (203) 286-6131 phone number 0 0 users reported that they have successfully reached WSJ Wine by calling +1 (203) 286-6131 phone number Click up if you have UNsuccessfully reached WSJ Wine by calling +1 (203) 286-6131 phone number 0 0 users reported that they have UNsuccessfully reached WSJ Wine by calling +1 (203) 286-6131 phone number+1 (877) 975-9463+1 (877) 975-9463Click up if you have successfully reached WSJ Wine by calling +1 (877) 975-9463 phone number 0 0 users reported that they have successfully reached WSJ Wine by calling +1 (877) 975-9463 phone number Click up if you have UNsuccessfully reached WSJ Wine by calling +1 (877) 975-9463 phone number 0 0 users reported that they have UNsuccessfully reached WSJ Wine by calling +1 (877) 975-9463 phone numberCustomer Service
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WSJ Wine emailscustomerservice@wsjwine.com100%Confidence score: 100%Support
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WSJ Wine addressPO Box 2470, Largo, Florida, 33779, United States
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WSJ Wine social media
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