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PureColon1000 Complaints - wrong charge

Review all PureColon1000 complaints

PureColon1000

Posted: 2008-10-06 by Sabeer [send email]
wrong charge
Complaint Rating:  100 % with 2 votes
Company information:
purecolon1000
Colorado
United States
purecolon100.com

I had purchased thir trial order and paid for it.
After a month when I received my credit card I am billed $79.99
for additional supply.
I had cancelled my subscription about a month prior to the charges.
Most funniest part is I have not received any suppliments more than a trial order.
I am tryinmg to call thir 800 no and are on hold for ever. I am writing my credit card to reverse the charges.
Comments United States Diet Products
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Comments

57 days ago by Linda [send email]
I agree with the above comments. I, too, sent for the trial. This product does not work and I was billed for $79.76, even though my 10 day trial was not over, and I cancelled...or should I say tried to cancel any future orders as well as the one that I didn't know they were going to take out of my checking.
45 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer Colon a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.
41 days ago by Janet Welk [send email]
i ordered the trail and canceled before the ten days and you took away my credit and said there was fraud i would like to know why, since i told you that i lost my job but i would order again when i started back to work. i did'nt cancel to early

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