Complaint Rating:

Airtel and a customer? experiences of a customer

Airtel and a customer ? in India

----------------------------------------my mobile no 9952184854
name S.RAVICHANDRAN MA M.Phil PGDCA

I have incurred a lot of problems by the frequent mistakes of AIRTEL

ultimate looser is my self

Three months back they have deducted Rs 20/- for the activation of

but they have not activated actually we have struggled and talked with the

customer care centre in 121 only our efforts have wasted no fruitful result

Last week i have been deducted Rs 30 for the hello tunes though I have not

asked the authorities to give such fecility .I t has been came to my notice when they deducted that amount from my subsequent top up four days back

Topup amount RS 50 TALK TIME ALLOWED RS 43/- From this amount

RS 30 has been deducted.

Today we have made a complaint in 198 that we have not made requisition to give

hello tunes, the customer care centre of AIRTEL has registered my complaint

and told immediately my complaint will be settled, With in a second the hello tune

was disconnected

To day evening we called customer care to adjust excessly deducted amount

there one MR SRIDHAR TOLD

There is no provision to adjust the amount excessively deducted

Please we are the last and middle income consumers Rs 30/- is a considerable amount to us .

Please oblige me to get justice to this consumer and please punish to the attracities of

such gigantic business corporate authorities for their unncessary and unwanted seizures of our hard earned money