Complaint Rating:

Company information:
Direct TV
United States

Simple, they advertised if you signed with direct tv you would get a free DVD player. This ad was in 2007. I signed up, its march 2009 and still no DVD player. I called about it, they brushed me off to customer service in the phillipines, they were like "we don't remember having an ad". I laughed, hung up the phone.

They upgraded the software in my SET one day, the set didn't work, I called about it, they CHARGE FOR ASSISTANCE. They don't back up their product really.THEY CHARGE YOU FOR EVERY BIT THEY CAN! BEAUTIFUL, I LOVE GIVING AWAY MY MONEY!!!

Any who, being that I am to tired to get into details, direct tv works when it wants to. I cant wait to get TIME WARNER AGAIN where they come to your house, fix your problem and don't charge you for it!

DIRECT TV, I d rather put an empty box of cheerios, 2 ice cream sticks with glue together and pray to the antenna Gods to give me reception before I extend my plan with DIRECT TV.