Complaint Rating:

I have taken a home loan from IDBI bank, Delhi. They collect post dated cheques for payment of the EMI of this loan through the collection agencies appointed by them.

These collection agencies are very inefficient and badly organized. In many instance they have lost the whole bundle of checks that I handed over to them resulting in me having to pay penal interest. The collection agents rarely have any identification proof with them.

IDBI just washes off their hand of the whole matter laying the blame on the collection agency. It is the worst bank I have ever dealt with.