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WorldMark By Wyndham Complaints - scam/ false promises |
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WorldMark By Wyndham |
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scam/ false promises
Complaint Rating: 
BEWARE OF WORLDMARK OF WYNDAM IT IS A SCAM
THEY DO NOT WANT THEIR PRODUCT BACK BECAUSE IT IS NOT WORTH WHAT THEY CHARGE
YOU CAN NOT SELL IT
THEY GOT YOU LIKE A FISH CAUGHT ON A LINE
ESPECIALLY IF YOU ARE CONCERNED ABOUT YOUR CREDIT
THEY ONLY WANT YOUR MONEY THEY DO NOT WANT THEIR PRODUCT BACK
THEY KNOW UNLESS THEY FIND A SUCKER THEIR PRODUCT IS A TOTAL SCAM AND IS WORTHLESS
YOU ARE BUYING A NIGHTMARE
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 United States |
 Timeshares / Vacation Rentals |
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| I have been an owner for over 15 years, bought it when it was Trendwest resorts, currently WorldMark By Windom. I have never had an issue and have always been pleased by the resort sites as well as the employees. I would like to hear details of why your having such an issue with this company. A scam? How so? Because you changed your mind? |
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We are a WorldMark by Wyndam owners. We have 8 children. These resorts work out great for us. We have had nothing but great results. The purchase price is high, but it has more than paid for itself as many times as we have used the credits for staying at the resorts. We have had family and friends use the resorts and they too love them. A scam? NO! NO! No!
Family of 10 (8 children and same 2 parents) |
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I just endured theWyndham sales pitch. Partly out of curiosity, partly for the free crap they gave me, I came away seeing the value in the concept, but I certainly wasn't putting any money down. When I said no, I got the manager who came over and gave me a better more amazing deal.
When I said no again, I got to leave, but not before being taken to a special room at the back and being made an even sweeter, more exclusive and limited-time-only deal, knocking off $7000 of the $32, 000 they were originally asking and the offer of 9% p/a finance over the 13% I was originally offered.
Needless to say, I issued my 3rd and final no, came online to find similar timeshares are being re-sold for much much less than the "RRP" they give you at the pitch. As with everything, do you're homework. |
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By the way, I just unwrapped the "boom box" present that Wyndham gave me... it is pretty sweet :)
And they gave me $20 fuel card for the travel, can't complain with that. Love their customer service and attention to detail. |
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| The 32K price is way high. Entry level price is around 10K. Not sure why they didn't down sell you more. Love our timeshare. We use it every year. Accomodations are beautiful, don't have any complaints! |
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I wouldn't say its scam...but it is not all they say it is. The oversell it and are pushy pushy pushy. Here is a summary of my last trip:
Tried booking something 3 weeks out and couldn't get anything except obscure room in Klamath Falls. If you want a room you have to book at least 3-4 months out.
Made my monthly payment of $314.00 (which went up from $280.00 because I stopped auto pay).
Made a $60.00 maintenance fee Payment
Booked my room over the phone (charged $11.80) for this.
Stayed in my room which was nice.
Needed Internet and had to pay $10.00 per day for Internet.
Stayed two nights and left and paid $70.00 for cleaning fees.
So including my monthly payment I paid:
$314.00 Monthly Payment
$60.00 Maintenance Fee
$11.80 to book the room
$20.00 for Internet
$70.00 for Cleaning fees
Ahh $475.00 for a one bedroom apartment for 2 days...amazing vacation.
Wait...not quite...
Its not a scam...but they do nickel and dime you.
You can't book anything unless its 3-4 months out.
I've seen a room I couldn't book through my membership available on Travelocity. So the resell to fill gaps...which screws you.
They are aggressive in getting you to upsell your account.
Overall I do not recommend Wyndam at all...I feel trapped. |
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Everytime I go to a Worldmark resort it appears fully booked. Therefore, there must be thousands of people who understood what they were getting into and the VERY SMALL minority on this board who didn't? Where the people on this board born yesterday? Worldmark/timeshares are NOT a new concept.
So none of these problems are about you trying to get something for free and then finding out that you got what you paid for? Do you normally sign your name not knowing what you are getting into? Everything is always someone elses fault and not your own. Let's face it. You wanted something for free (whether it be a free gift or free "trial" accomodations) and then you turn around and found out that you have to pay like EVERYBODY else. I love you idiots. I buy your uneducated mistakes for a fraction of what you paid and make a killing. Way to research what you buy before actually buying it. It's not what is true. It is what you can prove. |
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THIS PLACE IS A SCAM!
Any company that does not allow you any the time to read the PDS before signing a contract has something to hide. My partner was preasured into attending a session, multiple phone calls, emails and texts. While there we we spun a polished presentation that chopped and changed from credits, fees and bonuses for 2 hours making any understanding by anyone other than a astro physicist impossible. A mear 10 minutes was allocated to cost to the consumer, there was no mention of possible additional costs, late fees, termination fees and the like above and beyond the reoccuring '$229 a week', it was without a shadow of a doubt deceptive and misleading.
My advice, save the $500 a month and yearly $750 'cleaning fee' credit the additional fees and airfairs you will still have to cough up if booking through Wyndam and go on a holiday you plan yourself, I assure you it will work out cheaper! |
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| We were owners for several years. Now keep in mind that you actually do not own anything. If you can't use your points, you loose them so you actually don't own them. You still pay the huge maintenance fees that increase every year. When we purchased the time share, we were told that it would increase in value over time. We owned it for 10 years. When we sold it, we lost more than 50% of our initial investment. If we hadn't had the maximum amount of credits "banked" we would have lost even more. There were several times we tried to use our credits for a quick weekend get a way only to be told that the resort was full. Upon calling the resort, we found that there were many rooms available for non owners to rent but none for the owners. I never really understood that one. All in all, it was a horrid experience and a major financial loss. I would NEVER recommend Worldmark to any one! We were lied to and ripped off. |
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Aaron L.
Regarding your experience in not being able to book a quick room weekend trips. I experience this everytime and even when I book 4 weeks in advance.
I have tried to get a room a locations and I am told it is completely full. then I go to travelocity to look for other options. And rooms come up at the Worldmark location I was told is completely full.
I have asked worldmark about this practice and they say they do not do this.
I assume they keep a certain amount of inventory to make profit playing the online booking game. Keep this inventory out of owners hands and make more profit as the market fluctuates.
Owners should work together to make sure this isn't happening. |
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I had purchased into worldmark myself about 4 years ago. I was told at the time of signing that I could cancel my contract if I was unsatisfied. A couple of days after my purchase I tried to book a vacation to try and se how it would work out. Tha places I tried to book were all pretty much booked for the next 3 months. So I called the numbers provided to me in the nice little green owners briefcase they had given me. I found out that day this was going to be impossible to cancel so I went to the office I had signed out of and they wouldn't help me cancel. They gave me instructions on how to request my cancellation and since I was five days into the contract, I only had 2 days left to cancel. At this point I wrote them an e-mail through the contact us link on thier website, Told them of my situation and that I did not like what I had purchased and requested a cancellation of contract.
Two weeks later I got a response saying that because the 7 days had already past I am no longer able to cancel my contract, a couple days later I recieved notice of payment due. I decided since not to pay and hoped It would all just go away since they have never collected from me and I did not plan on using thier service anyways. After four months my credit had plumetted due to them reporting and hurt my career in the military because I had a security clearance required for my job, I went under review due to the tarnish on my credit. So I made the back payments and since then have not fallen behind even with dues and fees that come about.
I feel for all those who where lied too, during this presentation. In a way we were suckered to believe we could cancel, when in reality they do not tell you how many days you have from the time you sign. They do not make any of this clear during thier presentation and sales pitch. They don't tell you about the limit for roolover on credits and how they actually work. They sold me a basic package that I will be paying on for about 8 more years now until it's paid in full.
I decided to pay for the contract in hopes that I would be able to sale and get out of it. I made 4 attempts in the past 3 years and have always ended up owing a large balance if I sold and would have to pay up for the balance in advance before it could be sold. So I say to all those who are interested look else where you will find the same thing for less from a time share reseller, and be able to stay away from a contract to if you are interested in credits alone... buyer beware! |
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