Complaint Rating:

Company information:
Wordsmart
10025 Mesa Rim Road
San Diego, California
United States

DO NOT PURCHASE ANYTHING FROM WORDSMART! It might seem like a great way to improve your vocab and college entrance exam scores, but there are much better ways of doing so.

So here's my story: they gave me 30 days to try out the product. When I called in to cancel it, they said my credit card was already charged for about $100 and that the charges would continue until they received $400 from me. This was absolutely not something I had agreed to, but they didn't care. When I offered to send back the product they simply said they would return the product back and that I shouldn't waste my money on postage. Not only is WordSmart deceptive, but the representatives are rude and inconsiderate. They speak over you, hang up on you, and constantly put you on hold when they don't want to hear what you are saying.

I REPEAT: DO NOT PURCHASE ANYTHING FROM WORDSMART UNLESS YOU WANT TO DEAL WITH A DECEPTIVE COMPANY THAT IS NOTHING BUT A LOAD OF SHIT.