Complaint Rating:

Company information:
GE Money Bank
United States
www.ge.com

I had Lasik surgery in Nov 2006. I got Care Credit Card and financed the procedure. After they posted a few payments late, they sent me a statement saying my interest free period was canceled and all finance charges were now added to balance. I went to a debt management program to pay off my debts. I received a letter back saying that GE Money Bank would not accept any money thru the DMP. They GEMB seent me a letter offering a lower interest rate and lower monthly payment. They forgot to tell me that while in their program, I would not be receiving any statements and my online account was suspended. I mailed in my payments and of course the snail mail was received late. The only other option was to pay by phone which I refused when GEMB said the fee was 10.00.

Needless to say, they turned me over to a 3rd party collection agency. I have no idea how to pay this debt now at all.

Please don't apply for any GE Money Bank credit products, you will be in misery for all your life if you do.