Wish
reviews and complaints

I bought a necklace on wish.com and the shipping date said between December 10-20 and when I went to check my purchase, it said it will arrive on January 10th, 2017. The seller changed it and it is making me wanting to use other sites. I realized this today November 29, 2016 and I want it to get here sooner than December 25th, if not I want a refund because I am not gonna want 1-2 months for a necklace.

hi good day! I purchased on your online shop www.wish.com, . after checkout my order im expecting to recieved a trucking number or any transaction deatails regarding for what i purchased.., But they already deduct the money on my paypal account, . No order history on my wish account, no update regarding on my order. And im trying to communicate but i didnt recieved any reply. I hope this issue will solve as soon as posible. this is the invoice id 5833095d086e8645065590fd and the transaction id 71U23661AB7560826 from my paypal account. and if this transaction is not successful i want to cancel it and refund the money which they deduct to my paypal account.

I purchased an order from Wish for $115.20. Wish denied my debit card. I went back online and placed another order for the merchandise. It had passed the eight hour mark to cancel my order. I didn't see any reason not to do this since the first transaction was null. Right? A couple of days latter I saw that the original $115.20 had been charged to my account. I contacted Wish and the representative said that of course they would refund my money. He asked if I would go in and indicate this on each item. This took all day, because the site wouldn't let me send. Eventually I sent them. I received 30 messages back. Each one a different representative, but all saying the same thing. They had researched this transaction and found no problem. I assume this because the items were in transit. Duplicates of my items! PayPal was amazing and they immediately went to work to refund my money. The money was put back in my account. I sent an email to Wish telling them I would be glad to send the merchandise back, but I wouldn't pay for return shipping as this issue was caused by them. I am subsequently blocked until I decide to pay for the merchandise that was sent to me!
11/10/2016

I ordered a few things and paid for them and then they want me to contact the fraud dept. How do you even do that? I wanted to buy more things but I wont now because of some fraud going on but not on my part. It was 11/28/2016 right before 12 so I couldn't get any more cyber Monday deals. I would really like the items I purchased so I can give them for Christmas presents. I don't know why they decide to let me buy a few things and then cut me off at 3 minutes before 12 . My card is good, I don't know why it said that. It still says I have those 3 items that I purchased. I don't have any documents or photos. All I have is the bank card I used to purchase those 3 items. I don't know my client number, have been a wish customer for about a year. Help!

I purchase three different color jeans off wish green, black, white I never received my items ! So I was letting them know just give me a refund because it been 2 months I put this order in and I'm still without my items I purchase. Customer service said well I'm sorry about that and contact us in a few days if you haven't receive it we will refund and I haven't seen a refund. But not even that why they couldn't deliver my items back out to my apartment. I kept contacting customer service and they completely stop contacting me back because they kept saying well sometimes it can say deliver but it haven't been delivered. There's just no point of me going back and forth to the ups store they keep telling me my items are there.

I haven't received my products. 2 of the color changing gel bail polish is getting refund but not apon my request. I didn't ask for that so can you plz unrefund those and the other 3 I didn't receive.100pc coffin nails nevered received and has no tracking # Last was 5 size multicolor didn't receive. Tracking # are YT163080306214423086 #YLCMY [protected] for the others

I ordered my items which now can't be found and wish is no help in locating them I have made numerous attempts in locating the item it says it arrived at the postal service provider but the mailan says there is only a ticket there but no items I've paid 78.00 and no item I have sent email upon email trying to find the items I ordered
No one ever contacts me
I ordered them on wish.com
I don't know what to do to find my items or get a refund .this is just so aggravating .

Hello.

Lately my order never arrive. This makes my verry sad since I order many things from you. If you look at my account you will se that a lott of orders goes missing. Even if i get my money back its still extreamly irritating. Is there any thing you can do to fix this problem? For examle I ordered a var stereo that never came that I realy was looking forward to reciving. And now the price is much higher then wen I ordered. Please contact the sellers and tell them to allways send with tracking Numbers that I can track the order and talk to my postoffice if the ordered goes missing

Best regards

Lechard Hegardt

I purchased a few items, all from the same seller on Wish.com.
I recieved no invoice.
No email at all, no tracking information.
When i log onto my account, there is no order history.
It specifies on the help page of Wish.com, that if there was to be an empty order history page, that means there was a resulted decline on the card that was charged. FALSE.
The status was posted and I even had to call my bank to dispute it!

They basically stole my money.
Weather or not Wissh.com is a whole bunch of third party businesses, they need to keep a clean and efficient equalizing system that regardless of operations, a consistent organization, communication opertunity, and tracking information is met. Not to mention a reciept email!

I'm very upset:( I was trying to order some stuff for my daughter for Christmas and went back to my cart to try and delete some things th and it checkedout instead of letting me delete the things that needed to be deleted. I would like my refund it already took off 20 something off my card. And the app ain't loading right I can't see my order to cancel the order n get money back. Please get a hold of me thanks

I have ordered over $600 worth of wish products on the Wish app I have not received half of my product as of yet although it says it's been sent and delivered it has not been oh so now they're asking me to take a copy of my photo ID which is my license and a copy of my credit card and put it on the computer that is not cool also the number that they provide is no longer in service so there is no way that you can get to them and that's you put your photo ID and a photocopy of my credit card not happening so now I can't even order because they have stopped everything I want my merchandise and I will never order from wish again thank you and I hope you get this email and understand what I am going through I have my statement everything that I have ordered thank you yours truly Teresa groneveldt

I made a big order with my boyfriend on this website and it was a big order of $460.75 and it was supposed to be sent to Mexico. This was supposed to be sent by the 7th of this month and nothing has been received. I emailed them and I called them and I have not received an answer back. My name is Saray Cuevas Renteria and my phone number is [protected].

I placed two orders on 01/10/16 and as of yet have not received my order, today is 22/11/16 and the estimated delivery date was 03/11/16. I have tracked the order which shows that it is in transit to London since 06/10/16, yet still have not received my order and my account has been debited £66 on 03/10/16. Where is my order? This isn't acceptable. I'm highly disappointed!

I receive 2 mail at [protected]@hotmail.com
One with the welcome message (I never click on)
One with a purchase
But it's not me !

I live in switzerland and I hope it's just a mystake from Danielle Caputo from New York. And I hope it s jzst a mystake with the email and not a creditcard or paypal account.

Please cancel this email and account of your database.

If my english is too bad, contact me and I find a translator.

Danielle Caputo
1185 Mont-sur-Rolle
[protected]@hotmail.com

placed order on 8-8-2016 there ks no record of order but my acct was debited. Have contacted my bank. They will take care of this if I can't get resolved my self just w3ant a refund. I have placed many orders with you.I am diabled and get $400.00 a month. It is Christmas time and I can use my money for Christmas presents. Without this money there will be no Christmas presents for my Grandbabies. Please resolve this immediatly!

Order Placed: Oct 29, 2016
Order #: 581455fb98afd3e105d5cfd6
I bought a jacket online from wish.com o 29th October which i paid $150 including shipping. I asked for a size medium and they shipped me the wrong size(XL). I asked them for a refund as it won't fit me or anyone i know. The next thing i know was that they blocked my account. They asked me to submit my ID proof and said that i can get back shopping after 3 days. But i got an email back saying that i can't be unblocked due to some company policy and asked me to email them about my refund request. I never got a reply and they are probably not gonna get me a refund or exchange. The worst experience i had ever. I wasted $150 for nothing!

Philip Santiago 608 Smith Street Salisbury Maryland 21801 I am a new customer I made my first order which was kind of huge I go back to add makeup finishing order and it says it doesn't recognize my email address says it's not a valid email address there was something that I ordered and you guys could not supply it and I'm asking for my refund I would like to keep shopping but it does not let me I have left you many many emails before no one has contacted me I am going to call the Better Business Bureau if I don't hear from you promptly

Cutie74sphotmail. Comshipping suppose to be free adter spending 55 dollar well I spent 780 the first order my next one is 600 so you o
Honur your word cause if u do I can buy little more.. Please take my card of hold I provided both credit cards apassport please allow me to recieve the gift u throw out every now then I was 50 short 0n card ending 1 but put 200 on it now I can get all I ordered please stop. Taking thing out of my basket I need them. Have disable little gurl. Pet patrolis her favoret

I purchased a cell phone from you guys and you sent me the wrong plug it's not even for a USA plug and then when I put it in a regular charging plug I could not get a charge on it so I don't think the phone works I need to figure out how to get another phone I don't want to return it have my money I just want to get another phone and you can see on my account which phone it is thank you very much and I hope to hear from you shortly

Paid 4 lasers wk or 2 ago now there not on my geek app, i've lost all loyalty bonuses, i've been shopping with you for months, now I change n yt fone number which sh't. B a issue cos all my other apps are perfect, yours is telling me I hve 2 make a new account, i've emailed all screenshots of my purchase, s this morn with still no answer if I get no where her am goin 2 solicitors thank you!