I called windstream billing because for the 2nd month in a row they did not give me my lifeline discount when I called I found out they claim I have a past due amount which is totally incorrect. The "past due " amount was a $50.00 rebate on the modem that I purchased. This is the most screwed up company!!! But Hazard KY has no other internet provider. It is a necessitity for me because I am mute.
I use it to talk and make phone calls and what was to have been a $49.99 bill has ended up a 90.00 bill. It seems there is no integerty in business.
A lousy company no wonder they will not allow any other company accross their lines if they were a good company they would not be afraid of competition.