logo
The most trusted and popular consumer complaints website
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Recently Discussed Complaints

1. (0 mins ago)
silver king blue max
select your gift cerfiticate
2. (26 mins ago)
E-Lone
Company didn’t provide loan and ignores me
3. (39 mins ago)
Shopsale222.com
coach bags purchased
4. (45 mins ago)
Atlas Editions
Bad service
5. (46 mins ago)
ID CHIEF LEGIT?
Not a complaint just question!

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

WildBlue Complaints & Reviews - Bad customer service

WildBlue Contacts & Informations

WildBlue

Posted:    Chasity Caudill

Bad customer service

Complaint Rating:  100 % with 2 votes
I recently got satellite internet from Wildblue. I was told that my credit card number was only for reserving my installation date and there would be no charges on my card. I was also told that installation and equipment is free. As I'm looking at my bill a month later, they charged my monthly bill and 289.00 for the equipment. I call them and waste over 30 min talking to customer service about it. At quitting time the lady was like "I'm sorry we are closed now you'll have to call back tomorrow"!!! I couldn't believe after being on the phone that long they'd just cut me off like that. So I call them back today and was on HOLD for 25 min before I hung up and called back like I was a new customer wanting service then they wouldn't even help me because the account is in my husbands name! I'm getting my money back... I'd rather not have internet then give them any of my money!!!
Comments United States Telecommunications
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Does Medications Help?

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?