Complaints Logo
Everything
Latest Complaints News & Stories Tips & Tricks Questions Videos Images Recalls Groups Submit Complaint

Recently Discussed Complaints

1. (0 mins ago)
saveAce
unauthorized billing
3. (12 mins ago)
MTN
benefited offer 1million naira
4. (15 mins ago)
SOFITEL
Fraud Job Recruitment
5. (16 mins ago)
Hollywood Tans
Extortion

Consumer Tips & Tricks

Worst rating

2. Ultifreshwell (-13)

Subjects of Wide Speculation

1. ROBIN SCHULDER (84)
puppy mill
2. HIT Web Design/ Heritage Web Solutions (72)
Bad business to work with/for! ABC4 NEWS UTAH WILL EXPOSE!
3. Dazzle white and Smile Brite (40)
illegal charging of credit cards
4. Kaplan Higher Education (35)
WORTHLESS Racist, Fascist Regime
5. online cash success kit (34)
online cash success kit
6. Ultifreshwell (27)
Scam
7. IBSN tax (22)
Not trust worthy
8. acai berry&life cleansing (22)
LB Envision Net Worldwide Ltd UK.

Latest News & Stories

Stay Away

1. Dazzlewhite (17)
2. Dazzle White (24)
3. x factor (11)
4. Direct TV (10)
5. IgoMogul (9)
7. Pizza Hut (3)
8. VigRX Plus (2)
9. Airtel (20)
10. Deals4all (1)

Latest Questions
VoteAndDate.com

Wickes Furniture Complaints - NOT HONORING WARRANTY

Review all Wickes Furniture complaints

Wickes Furniture
Posted: 2008-04-17 by Ronda Schaffer  [send email]
NOT HONORING WARRANTY
Complaint Rating: 100 % with 8 votes
Company information:
WICKES FURNITURE
Murrieta, California
United States

I JUST BOUGHT 2 RECLINERS FOR OVER 1400 DOLLARS FROM WICKES FURNITURE A YEAR AGO. BOTH CHAIRS BROKE ON THE MECHANISM THAT ALLOW THE FOOT TO RISE. I CALLED AND PLACED A WORK ORDER AND THEY TOLD BE THE PARTS WOULD HAVE TO BE ORDERED AND THEN INSTALLED. WELL GUESS WHAT THEY WENT BANKRUPT AND NOT I CANNOT GET MY CHAIRS FIXED AND I AM SITTING ON 1400 GARBAGE!!! I WOULD LIKE TO KNOW WHAT TO DO AND IF THERE IS ANY LAWYER OUT THERE WOULD THEY BE WILL TO START A CLASS ACTION LAWSUIT TO MAKE WICKES HONOR THEIR COMMITMENTS. NOTE THAT I ALSO SPENT EXTRA MONEY FOR AN EXTENED WARRANTY LOT OF GOOD THAT WILL DO ME. DONT TRY TO CALL THEM OR CONTACT THEM BECAUSE THEY DO NOT ANSWER.
Comments United States Furniture
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    
More Wickes Furniture complaints
Wickes Furniture - Never ever buy at Wickes Furniture stores, you will regret it!
Wickes Furniture - bad customer services
Wickes Furniture - chair falling apart
Wickes Furniture - Denied claim
Wickes Furniture - Never Buy from Wickes
Wickes Furniture - Paid for Special Repellent-Coating..and it was Never applied
Wickes Furniture - Poor customer service!
Wickes Furniture - Never order furniture from this store!

Comments

 Sort by: Date | Rating
 572 days ago by C.rose-johnson  [send email] 0 Votes
I agree with you 100% I have a bed room set and one of my dressers is messes up and a plank on my bed is broken my WARRANTY isn’t up until 8/08 I have been calling and calling and today someone answered the phone and that was the worst service I have ever had the woman was rude and nasty now this is the Pasadena store so if you call there you should be wear of this woman and her nasty ways she hung up on me two times so if anyone gets any kind of leeway with there WARRANTY please let me know so that I can get my things fixed also
 559 days ago by Lisa Eid  [send email] 0 Votes
I TO BOUGHT FURNITURE LESS THEN A YEAR AGO AND NOW THE PULL STRING ON THE RECLINER HAS BROKE AND THE PULL OUT FOOT REST HAS BROKE AS WELL I SPENT OVER 1700.00 ON MY STUFF AND I PAID IN FULL FOR THIS WARRANTY I NEED TO KNOW WHERE I CAN COMPALIN THIS IS BULL CRAP THE WARRANTY SHOULD HAVE NOTHING TO DO WITH THEIR BANKRUPTY.

PLS CONTACT ME AT 7732150585

LISA EID.
 548 days ago by Linda  [send email] 0 Votes
I too took the extended warranty. The "if we can't fix it, we'll replace it for 7 or 8 years" from wickes. My reclining leather sofa seat has broken for the third time!!! They did send the parts, but I haven't a clue as to how to fix it.

I paid nearly $3K for this furniture. I'd have to pull the warranty information to see how much I paid for this ridiculous warranty. I took it because one of our friends had it and after 6 years, Wickes lived up to it when their furniture crapped out. Where is our restitution??? I certainly hope someone files a class action lawsuit.
 534 days ago by John Q. Public  [send email] 0 Votes
You all should have purchased from http://www.paigedesigninteriors.com. We sale the same exact furniture for half the price and it is from the same exact companies Wickes and Levit'z purchase from. We do consider it low end how ever because it is made in china. Should have purchased American like Barcalounger or an American made sofa/furniture Manufacturer. If the chinese are poisoning our dogs and children, what do you think their furniture is going to be like?

Buy American and spread the word!
 520 days ago by Stacy  [send email] 0 Votes
I bought 2 sectionals for over 3, 000.00 along with the extended warranties and the couch that is fabric is rotting. I tried to call and say that the couch was falling apart but no one answers or returns my calls. I can not believe that they had me buy the extended warranty when they knew that the were going bankrupt! Now I have a couch that it literally falling apart at the seams.
 444 days ago by Lisa  [send email] 0 Votes
I agree with all. You may have some hope where I do not. I was informed that someone is handling the extended warranties if infact it is the extended warranty. What I mean by that is Wicks sales person told me that the StainSafe warranty that I paid over $300.00 for also covers defects in the frame work of my $4000.00 worth of leather furniture that I purchased. I did not know there were 2 different warranties. I contacted the manufacture and was told even though it has a 3 year frame warranty they can't do anything about it because of the BK. Here is a number to start with for the extended warranty not the stain safe one. 800-867-2216. I hope you can get the help you need. I am filling a claim against wicks at www.chapter11.epiqsystems.com. You can go that route also.

My furniture is just over a year old and the manufacture is chateau d'ax

good luck
 13 days ago by   RottenSkullMonkey 0 Votes
STILL TRYING TO GET ANSWERS!!!

My hubby and I bought a bed, living room and dinning room funiture, all with warranties, not only did they give us the run around when we needed to replace the living room and bed but the store went out of business. The funiture wasnt even three years old when all this happened, and we had a waranty for 10 years on the bed and 5 on the rest! So what are we to do now? Our living room set we found out was put together with stapes (NO NAILS IN SIGHT!!! NOT ONE!!!) and we have had to try and fix them ourselfs. Then, you'll never guess this...a year after we had our dinning room set it started to fall apart too!! My guess is that all their funiture is crap! So if anyone can help us on what to do, we would be very very greatful!! :)

Erin eballejo@msn.com

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Register

Videos

Personal Details of Mobile Phone Customers Have Been Stolen
More Videos
 

Latest Groups

Today's Mess-Up Photo

Categories

   - Flooring Installation
   - Roofing
   - Contractors
   - Window and Door Installation
   - Banks
   - Scam & Fake Checks
   - Loans
   - Collections Agencies
   - Tax Services
   - Bad Business Partners
   - Credit Cards
   - Savings & Investments
   - Equipment Leasing & Financing
   - Credit Report Websites
   - Inheritance Scams
   - Car Rental
   - Auto Insurance & Loan
   - Car Service Centers
   - Car Dealers
   - Gas Stations
   - Car Driving Schools
   - Towing
   - Motorcycles & Scooters
   - Dry Cleaners & Laundry
   - Mobile & Cell Phones
   - Vacuum Cleaners
   - Washing Machines
   - Digital Cameras
   - Colleges and Universities
   - Schools
   - Driving Schools
   - Deadbeat Parents
   - Sexual Abuse
   - Online Dating Services
   - Astrology Readers
   - Neighbors
   - Mattresses
   - Passport Services
   - Non-profit Organizations
   - Government Grants
   - Citizenship and Immigration Services
   - Health & Life Insurance
   - Plastic Surgery
   - Medical Negligence and Deficiency
   - Diet Products
   - Cosmetics
   - Dental Services
   - Vision, Glasses, Lenses
   - Drug Stores
   - Hair and Beauty Salons
   - Weight Loss Products and Programs
   - Beauty & Day Spas
   - Doctors
   - Rehabilitation Centers
   - Pool & Bath Services
   - Security Services
   - Appliances
   - Utility Services
   - Plumbing Services
   - Hosting & Web Design
   - Internet Providers
   - Bullying and Harassment at Work
   - Work at Home
   - Employment, Staffing, Recruiting Agencies
   - Employers
   - Employees
   - Model & Talent Agencies
   - Lawyers and Attorneys
   - Solicitors
   - Lottery Scams
   - Ebay Scams
   - Alibaba Scams
   - Phishing
   - Online Surveys
   - Sweepstakes
   - PTC/PTR Sites
   - Animal/Pet Hospitals
   - Cat Breeders
   - Dog Breeders
   - Flowers Delivery
   - Photo Services
   - Department Stores
   - Cleaning Services / Laundry
   - Tobacco Products
   - Retail Stores
   - Traffic Problems
   - Mortgage Companies
   - Apartments Rental
   - Home Insurance
   - Timeshares / Vacation Rentals
   - Condo and Home Owners Associations
   - Landlords
   - Fast Food Restaurants
   - SMS Scam Contests
   - Psychics & Mediums
   - Religion and Spirituality
   - Antivirus Software
   - Fitness Centers
   - Fitness / Exercise Equipment
   - Mobile/Cellular Service Providers
   - International Calling Cards
   - Travel Agencies
   - Vacation Clubs
   - Satellite & Cable TV
   - DVD Order & Rental
   - Annoying Commercials
   - Movies
   - Unauthorized Mobile Charges

 Suggest new category

Smile upon Life :)

RSS Feed
 
Submit Complaint | Consumer Tips & Tricks | News & Stories | Recalls | Groups | View full list of Companies | Updated Complaints | Search Terms | Suspicious Companies | Complaints by Countries | Indian Consumer Complaints Forum | Latest Complaints | Privacy Policy | Thank you Emails

© 2009 Consumer Complaints Board
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail
Site owners are not responsible for the information posted on this website
     
 

Login
Email:
Password:

Forgot your password?