Complaint Rating:

Company information:
FedEx
United States
www.fedex.com

My package was supposed to be delivered by 6th May 2008. Been waiting for this package since the tracking said "On FedEx vehicle for delivery" at 8:15 A.M. Called FedEx 3 different times, when I told that my package would be delivered at 8 PM, 8:30 PM, 9 PM. At 8:50 the FedEx tracker was updated to 'Delivery exception - Customer not available or business closed '. Upon calling FedEx for the 4th time, I was told that the driver attempted delivery. Why I am surprised, there no missed delivery note outside my apartment.

So after 3:15 hrs waiting for my package at home I see this and a bad response from the customer service that it would be delivered anytime the next day. So yeah I've to stay home all day just that FedEx who couldn't deliver a package which was on truck for 12 hrs would deliver it any given time.

All for FedEx’s motto of 'We live to deliver'. It should be 'We live to Deliver Next Day"