Whole Foods Market Services
reviews and complaints

My Family and I go to the Whole Foods in Williamsburg Brooklyn for the past year and always look forward to Dough Doughnuts. They are local and you have had them forever in this store. I can't find them in your store and all the other Whole Foods in New York carry them. This is disappointing. Can you find out why this store doesn't have them. They are the best doughnuts in New York.

Hello,

I love Whole Foods and have been shopping at your stores for many years. Last week was hectic as I had just adopted a new rescue dog, was trying to get to a class, and planned to shop for food on my way to class. When I was almost to the Ponce de Leon store, I realized that I had rushed out of the house without my wallet! I did have my checkbook though and pictures of all my credit cards and driver's license so I felt confident that I would be able to shop. NOT. I spoke to the assistant manager, explaining what had happened and that I drove a 50 mile round trip just to shop at this store. Also, I explained that I was a long time customer. He would not budge, so I asked to speak to the manager. She refused to even talk to me.

I find this totally unacceptable. It would not have hurt them in any way to make at least a one time exception, particularly since I am a good customer, had identification, a checkbook, and pictures of all credit cards. A simple phone call could have been made for verification.

This has made me feel uncomfortable about continuing to shop here. I'm so hoping this is not Whole Foods policy every where as I travel extensively and always seek out the nearest Whole Foods. BTW: We desperately need a store here in west Georgia!

Thank you for listening to my concerns.

Sincerely,
Elizabeth Richardson
[protected]@yahoo.com
[protected]

Notes On Whole foods dismissal. I started with whole foods under a professional expectation that they are a well rounded fair equal company. In the Beginning when I was hired the lady Mel who hired me explained that she see I am applying for Customer service but, clearly she encourage me to try grocery over night because it’s something different and no customers and 1.00 extra pay. I said I have never tried it but, would give it a go since they needed help in that dept and she went on to say if you don’t like it, you can always just transfer to the dept you wanted in the beginning. I asked was there any special requiremets and she said nope just stock the shelfs and listen to my music in my headphone easy and laidback. The first two week there, I went to lift a case of coconut water, and tore my old injury from a previous job. I told my supervisor Nicolle, and she said its probally due to not using the muscles. Days went on and the pain never really subsided, but then I get called into the office and told I am moving to slow and not keeping my quota, which I was unaware of. I told Tony the shift supervisor about the incident and he explained that I was to try harder or it is going to lead to a write up. Until a week later mark tony boss calls into the office again and I went to explain I am in pain but, still trying to do my best and keep my numbers. And, the injury seems to be getting worse. I was told get my numbers up our it will resort to termination. The next day, I get pulled into the office with Jenn Jenn and tony asking me why I am moving so slow and my numbers are low. Explained again what happened and how I am trying to stay on task but, since my benefits have not kicked I can’t afford to see my chirocpractor but one a week, and he said to take it easy on my left side or I can really make the injury permanent. I was told to go home, and to wait for a call for there decision on my work schedule. I get a call the same day, saying yes you need a note from the doctor to return, and it after 5pm and have to wait 3 days before my apt is due to see my doctor. I get the note, and bring it into HR and was told it not clear enough on the pounds and weight restrictions. I go back ($75 again) same week, explain the note was not clear enough and he re adjusted me and wrote a better not with more details. Bring It back, then told, not clear enough, so I just go on to say my doctor said to call him if you don’t understand clear directions on the client. I go home Hr contacts me to come and start working in Customer Service front End were I originally applied. It seem like to me that communication between management is really a disconnect there because nobody talked to anybody about my injury or my doctor note. I start in CS front end and benefits kick in and seeing my chiropractor two times a week and healing fine. But, now I start to notice little things like how supervisors like Natalie talk to team members a little out of pocket, and Supervisor Brad is trying to fix a lot of issues that seem to be going on way before I started. Then, I had to keep reminded them about my limited ablilities as far as gathering carts so it don’t pull on my left side while I am healing. I notice that our turnover is high and from speaking with team members its due to lack of respect between tm and managers, like ash who seems to play favorites with some more then other especially supervisors. Other are leaving to persue there goal in life. I stay focused and come to work everyday, on time, I was late 2 times in 8 months by 14 min and 6 min, but I get a notice to file which is not a write just to let me know to mind my time clock ins. But it was a little weird that we hired a young man name Rick who clearly had some issues in his head, tm notices him eating the produce that was not paid for and getting food from the hot bar without paying and taking naps in the break room on the clock. We all wondered what is going on and why is getting away with it, we was told by supervisor Natalie and Erin that they cant just fire him they, need to build a case on him. Tm was like wow but, ok. 3 months go on and he is finally separated from the company. We have Tm that show up weekly late like Jaddais who calls out at will. Or Fedge who curses out team members on the floor and say stuff like “the world needs to blow up and start over” just interesting personalitys all around. But, I do what I am told, and focus on my job. Every time I am asked to help in another dept I always say yes, as well stay later and come in on my days off. So its 8 months into my employment and I finally called out sick on a Sat due to strenuous stomach pains. I went to the doctor, and received Motrin for the pain and antacids which both said to eat with food when taking. I only had to take the meds for 3 to 5 days, I returned to work. Two days later realizing I was due for my meds and have not eaten all day. On Monday 10/9 put two scoops of mashed potaoes into on of the small hot bar boxe to have something on my stomach before the meds kick in and I get sent home and get a point. While in line on my 10 min break I took a couple of bites out of the box, ( realizing I don’t get another break for another 2 hours, by then I would have been in terrible pain) the line was long and my 10 min was dwendlling down and I get to the register and explain to Tizi the cashier I took a couple of bites but, if she needs to add a stapler or something for weight pls do but, I was in terrible tummy pain. She said she understand rung me up and that left me with 2 min to get back from my 10 min break. So I forced the finishing food down my throat and went back to the register. Two scoops is not a lot but when you in a hurry you don’t have time to taste the food either. So, on Tues 10/10 I get called into the office to meet with Brad and Tanya the shift Supervisor, I am asked about the incident on Monday about eating out of the hot bar box. I see Tanya has a pen and pad but, not writing anything down as she asked me “why did I do it” I explained my med issue and stomach pains, told her it was never a money issue but, a health issue. I am more then willing to pay whatever she feels it cost, she ended the comment with you still know it was not right. I said “ I understand and not lying about the eating of the food but, I was more worried about my health. I will openly accept and own up to it. She asked “ you say two or three bites but, on camera it looks like 3 or 4 bites would you agree” I said not sure since it was the day after, but sure I will agree.
In the meantime I notice Brad turning red and not really saying nothing, (like he was uncomfortable being there) and she not writing nothing down. But, doing all the talking ending the comments with but, you know it was not right. So, I realize at this point she has made up her mind and she is not listening to me. She explains per protocal I am put on a suspension until further notice and to stay by my phone and wait for a call. Now, in my mind since I have never been in trouble on purpose, and have a great track record and wonderful repor with my staff, I am looking at a write up for sure. Days go by, and no call on either phone. But, I knew I should hear something by Friday 13th on payday. I checked my workday and saw my PTO cashed out and knew I was terminated. I proceeded to call the store and ask questions. Brad could not answer any due to the fact he was not informed of my separation from the company.
Tanya the shift supervisor says to me on the phone that she did not want me to find out this way, I went on to say I did not receive a phone call or email, she explained that she called the number on file I told her I have no missed calls and I cleared all my voicemails to make sure I could get the call. She said well with that being said we decided to separate you from the company. I explained that I will be down to sign my paperwork and she really seemed worried about the time I would be arriving and why since I did not need to why am I coming down. So, now I really want to know what she put on the paperwork. I proceed to the store and run into my staff which had no clue I was released, and Tizi the cashier says” did you get a write up too” I looked at her and said nope “ I Got terminated” she was very surprised. Tizi was wrote up for not snitching on me to a supervisor about me eating the bites out of the box. I explain the truth to my fellow team members, and all I hear is team members have been written for that not terminated. Me being only 8 months into the company, was unaware of that. I felt I was being made a example of for whatever reason, I am not sure. Overall I feel there was another route she could of went seeing that in the comment box on my termination paperwork it says “On Oct 9 2017 Jeanetta was in the check out line, eating from the container, before handing the cashier a “half-eaten” box of food Jeanetta admitted eating only one bite” only. This is WFM Theft policy.
To counter act which she did not say was I was on meds, offered to pay for whatever she felt I owed, was not sure of how many bites I had, explained it was my first offense and no reconmendations like a final. If it is on record that other TM have been written up for the same thing, I request an investigation and apology from The supervisor. I like the company and its values as a whole, I like my experiences and growth I developed in the company. I really learned a lot from my fellow staff and supervisors like Natalie she came off unapprocable but, softened up as we worked together more and Erin who try to awnser every question if she did not have a awnser. Brad the staff favorite because he is a problem solver and a ppl person. Robert very emotional with some mood swings but, on a good day you might be able to get a solid awnser.

I just left the Vancouver Washington store where I brought two gift cards
which I received from Chase Visa as a "rewards program". I attempted to
pay with the gift cards at which time your cashier said she could not take
them as they were fraudulent. I asked to speak to the manager and Leslie
Wallace came up and said the gift cards were fraudulent and would not even
attempt to scan them. I asked her to call someone above her, and she said
she was in charge, and there was no need, and would not do so. I paid for
my purchase with cash and credit card and came home and called The Whole Foods Corporate phone number which I got from their official web site.
[protected], and then keyed in the gift card prompt for gift card support. I spoke
with Beverly at approximately 3:00 o'clock Washington
time. She verified both cards were indeed issued by Chase Bank as rewards,
each had 100 dollars on them available. She said the store manager had no business deciding whether the cards were valid or not, and should have called Corporate to validate them. Beverly said she would call the store manager to let her know they were valid. I called the store back at 3:12 p.m., asked to speak with a manager, and Leslie came to the phone. I asked her to call your Corporate office and verify the validity of my gift cards
and she told me "I don't have to do that, because they are fraudulent".
Why in the world would I ask her to call Whole Foods corporate office if they are
fraudulent?

I spend approximately 800 dollars a month EVERY SINGLE month at this store
purchasing a special kind of meat for my dog who suffers from a deadly
stomach ailment. This is how the local store management treats
customers? I asked her why she did not call Corporate when I was standing
in line, trying to pay and her answer was that "I don't have to because
they are fraudulent". So here I am with 200 in gift cards, which Whole Foods Corporate office deemed valid, and the store manager still won't take them. To say the least
this was unnecessarily embarrassing to me, in the line at the store, as I feel that Leslie was talking down at me, and the customers behind me in line scowled at me and said the word "thief. I believe that was caused by how this manager was talking at me. The
store has wasted 1 1/2 hours of my time (I live 45 minutes away from this
store), and the store manager is holding 200 of my money hostage. Legitimately, with Corporate telling me the cards are good, whose the thief?

I called the store again at about 5:45 p.m. and spoke with Leslie again, and she was trying to verify that these numbers are indeed valid, but had not been able to. I grilled her for about 3 minutes, and insisted I could not believe this as when I called Corporate, I got through to them within 30 seconds, and it took Beverly all but 40 seconds or so to confirm their validity. After confronting Leslie, she admitted that she did INDEED CONFIRM THE CARDS ARE LEGITIMATE NUMBERS, BUT SHE WOULD STILL NOT ACCEPT THE GIFT CARDS. As the story changed, then it became a problem that the cards had "remove before use" stickers on them. When I told her they all come that way, she then changed her story and said "oh no, that's the wrong kind of sticker on your
cards". She requested I get her pictures of the cards, which I did and she
verified she received, and told me she would continue to look into the
matter tomorrow. She said she had to forward the pictures to her
Corporate office at your Corporate office's request because the cards I
presented did not come from Whole Foods. I promptly called back Gift card services,
from the phone number on the Corporate website and spoke with Mary, and
requested reimbursement for these cards as the store manager is refusing to honor them, and was told Corporate has no control getting me a refund because the cards are issued by a third party, NOT FROM WHOLE FOODS. As you can see, the story is 'EVOLVING" and changing between the
people at Corporate and the store manager. Corporate says the cards are issued by a third party and the store manager says they are ONLY issued by Whole Foods. I feel like this is deceptive business practices, I will be calling and writing Chase Bank as well to let them know what is happening. I hope you can appreciate my frustration. I want these cards honored, as Whole Foods corporate says they should be.

Maggots and Fleas skins found when I opened the packet of Mac n Cheese. Dinner time for my toddler would have been a mess if I had not paid attention to what I was cooking. This could have messed him up. I am not going to the store because the last time I was in to talk about mold in my vegan jackfruit burrito I was turned down. They refunded my money and were not even honestly apologetic about it like it was not a big deal.I was pregnant then and did not have the strength to fight for the wrong. This mac n cheese was to be fed to my one year old baby and I was shocked to see that the product had not expired. So Quality IT IS ! I have not heard from the Customer Service Department of WholeFoods where I placed the complaint, like their website says that someone shall contact you soon. I really don't think they care enough. I shall be posting these pictures on Social Media and let the community know what they are buying before they put in their hard earned money into Whole Foods. I am just appalled.

Attn: Quality Product Control Manager. First let me say that I have loved most everything in the 365 brand, until now. For the first time, I purchased the 365 brand thin crust pizza, Goat Cheese & Pesto. I was so disappointed in the quality control of this product because of what I found on the pizza. I loved the taste but unfortunately I had to throw it out and will think twice before ever buying a 365 brand because of this. It makes me very wary of the quality control that goes into the 365 brand now. It was evident that the pesto was brushed on the dough with a pastry brush because there were pastry brush hairs all over the pizza, every cut I made there was a pastry hair sticking out which just is unacceptable to me. I cannot believe the person making this particular pizza on the line did not realize that the pastry brush was loosing hairs with every stroke! This was so obvious so that tells me that: 1) the person just did not care and had not personal integrity or honor; 2) was possibly high on something, or 3)is/was a disgruntled employee who was purposefully sabotaging the 365 food brand. I work hard for my money and do not appreciate throwing it away but more than that, as consumers, we should be able to depend on products such as 365 that are sold in higher priced markets. Very Very Disappointed In This Outcome! Product sqew #[protected]. Dallas, Tx (Abrams Road Store).

On the 17th of Oct. 2014 I purchased a bag of fresh pistachio nuts.That same day they were-as usual giving out samples of Olives which people are sticking toothpicks into as well as some French cheese.I came home and in the middle of the bag was a soiled, dirty toothpick from the tasting.We had eaten some of the nuts out of the top of the bag at first and then decided to store them in an airtight container and there was-and in the midst of Ebola, Entero virus and flu-this toothpick.I had a bad feeling when I tasted the first nut.They tasted old and I hadn't seen them there in a while and since the store I shop is a flagship store they were obviously transferred from a store doing less traffic.
I am revolted and dumped these nuts. I plan to get some compensation.Stop the free samples (which I never eat) as I see people putting used toothpicks back into the clean ones.Care for some olives and cheese someones' coughed all over?

To All that Care About Quality:

I do not speak for all Whole Foods (WF) employees I can only convey what I lived, and how it shaped my current opinion of a grocery chain I once loved. On many occasions I went home in tears. I experienced sexual harassment, I was not properly trained, staff members laughed at my expense, strong work ethic was not rewarded, leadership through fear was deployed, and discussions of drinking on the job put me on unstable footing. Overall the negative energy I received from my experience at WF has added a deeply engrained layer of skepticism that I could do without.

In my experience, Whole Foods has an extremely hostile work environment. I do not appreciate being REPEATEDLY asked out by multiple people (staff that had already been voted in) to have drinks when I was in the vulnerable position of proving myself to get voted onto the team. Being voted in is a unique and scary experience in the work place. When a person’s livelihood is on the line, they should not have to deal with the added pressure of turning down dates.

From the very beginning, I was treated like an outsider. Not one person took me under their wing and guided me to understand the culture and the expectations. Cruel remarks were not absent from my day, and comments about my weight caused the most pain. Also I was treated like a child, I was told by my manager to have “little mouth big ears.”

In addition, I do not appreciate being mocked as a Republican when I am not a Republican. Superiors have no right to judge me on my politics; I was a subordinate trying to get voted on the team, determining my political affiliation was inappropriate.

I was always on time; I never missed a shift, and my primary manager told me that I was a hard worker, but I just did not fit in with the team. I am not sure why other options were not presented, since not being liked was the reason given for release not poor work ethic.

I could not talk to managers about anything because I was in constant fear. The asst. manager talked badly about the manager, and told me to do things opposite of what I was told by the manager to do. I had to choose constantly between listening to my manager or my asst. manager because they contradicted each other on a daily basis.

On many occasions, I sought knowledge from both my manager and my asst. manager only to be disregarded. I requested information on subjects to improve my skills as a worker only to be ignored by management. In my opinion the asst. manager ran the team not the manager but to my dismay I did not figure that out until the end. Unfortunately, from what I saw the asst. manager was more interested in power struggles instead of dedicating himself to lift up the team for the good of all employees under his charge and to create a great customer experience.

In my opinion, weekly reports in my experience were not designed for my improvement; the manager used this as an opportunity to chastise, and belittle me:

Accused of not switching gloves when I was switching gloves.

Consistently told by management to slow down, and then I was told I was not moving fast enough.

Reports stated I was handling customers very well, and then I was told I was not handling customers well but I was never given points to improve. A customer known for complaining about other staff members was used against me as an example of my poor customer service.

Leadership focused on mistakes, and rarely gave praise nor offered any suggestions for improvement. Being told I was wrong over and over like a drill instructor was very disheartening.

Accused of being a liar, but once I proved that to be an untrue accusation no apology was offered.

My assistant manager told me not to upsell customers, and then the boss of his boss told me to upsell.

Working for an asst. manager that bragged about drinking beer on the job with the opening employee during the morning shift was frustrating because I could not trust the answers I was given by someone that drinks on the job.

I clearly conveyed that I had religious studies to attend on Thursday nights, and had to constantly remind leadership of this fact. And at times had to miss my studies based on being scheduled for work. In my opinion, my asst. manager did not approve of my religious dedication. I never brought it up, I only answered questions when asked, but not all my answers were well received.

Thanks to my boyfriend I came to believe in Whole Foods quality, but watching my manager grab old soup and tell me to add expired soup to the new soup was extremely disheartening. Other practices cause concern as well. Team members would leave fish membranes on their cutting boards. I witnessed violations of recycling standards to save time, which are a contradiction of the standards conveyed on the website. And when our manager was out of town food temperatures were not taken, plus re-icing went undone. This caused great concern, due to potential bacteria growth. Now my boyfriend (a life long WF supporter) will no longer shop at WF.

In truth, each day the treatment I received influenced an internal battle to quit. But I kept telling myself that I was just being hazed, and not to take it personal. I was wrong, in my opinion each nasty comment directed towards me was meant to force me to quit, and when I did not the intensity of the negativity increased until they decided to get some blood on their hands and voted me out.

If I could deliver a message to the world, I would say boycott Whole Foods Seafood internationally until auditing 3rd parties prove that WF delivers on the quality they promise.

Best Wishes to All that Care,

Rebecca

Very bad and rude. I am wholefoods customer since last 4 years now. And just today i got a chance to explore the real customer service.. My question was simply about an ingredient of a product and all of them answered me rudely. First i called and she forwarded to another guy. Then another guy forwarded to third guy and then this rude most guy has talked little bit and cut my phone without even understanding my question..

Wholefood is really going down in customer services. I have never experienced such things in past. God bless wholefood.

I went shopping at Whole Foods in Mill Valley this morning and asked a store employee if the loud, unpleasant music could be turned down. She gave me a dirty look, and replied frostily 'I'll inquire'. Within minutes the music was turned up. When I asked another employee I got the same response, but fortunately the music was not turned up again. When I got home, my neighbors across the street were having a garage sale. I mentioned my experience to them and they told me they no longer shop at that store because of loud, unpleasant music and contemptuous employees.
This is not because of a local problem. Whole Foods simply does not care about customer service, or the well-being of their customers. They are the only national grocery chain that makes it impossible to lodge complaints with their corporate office.
As long as they continue to give customers the finger, I will shop elsewhere.

My complaint is the fact that this green life like any other business has turn overs and i have been here almost two years and they do everything to hire women of all races and white men and men of all other races except for African American males. they are service jobs and no matter how little the pay is green life will take a black mans money but as far as supporting the African American male for a job they wont. they use excuses like our workers never leave, but they do because the pay is so low they have to have a high turn over rate.

lot’s of gay’s and lesbians and white men and Asian men are there but never any African American males. there excuse is the african american males don’t come in for a job. they don’t because green life, like so many other companies, hide the equal opportunity law in the back and not visible so that it can be noticed that they are equal opportunity employer.

please send african americans to this establishment to see what i am talking about and make them in there 40 or less.

I have been a customer of Harry's Farmers Market for over 15 years. When Whole Foods bought the place many years ago, I was all for the change..Its a big thing getting a Whole Foods in Marietta..With the product its the same as any Whole Foods, just a bigger store. Many people have come and gone in this store and I have built many relationships with many employees or as they call them Team Members. Within the last year or so, I seem drastic changes, some for good and some for bad, As a customer that frequented the store daily due to the distance to my house it was a pleasure shopping there and I noticed any small change. The biggest change was many of the team members now have a fearful look on their faces when they are working, and I thought it was maybe me, but over the fast few months I seen how much Wholefoods as an Employer who boasts they are one of the Best companies to work for is a SHAM...On a weekday evening while making myself a plate of dinner at the hot bar, I observed an African Manager just rip apart another employee an African lady who I always seen with a smile, to the point she just went into tears on her way out..I was appalled on how someone can humiliate someone the way they did, a little discretion please..I have no idea what was said as they spoke the same language but I don't think a interpreter was necessary. Its obvious this guy was a guy with no common class. Awesome Manager! One thing I notice also is the Radios in this store, I figure this is the way you guys communicate, Well they are not quiet as you can hear everything that is said, One voice stands out, as I shop every morning one lady voice I would hear just ripping people away, and as she calls people you can see people just bullied in their actions. I just do my shopping and I then hear the voice adjacent to me, first in your produce department talking to employees like they are idiots, she then loops around as I hear her again while I am picking up some chips, she then walks past me on on aisle like I was in her way..excuse you lady..but I pay some of your salary. I then continue on my shopping, and for like 45 minutes this lady is non stop, as I walk through departments I just see people shake their heads as she speaks you can see their dissatisfaction..I talk to a employee fixing some cookies and just said "rough morning I can see" his reply "nothing new, its daily..." then the black cloud followed me again as I continued shopping, she looks at me again like I don't belong in Whole Foods as she looked at my cart...I then walk to get my self some deli meats and the black cloud follows...she rips the hard working people behind the counter like they are animals...its visible they are working as they are sweating in that hot Kitchen...as I go to check out I see her again and was going to complain. But then I see her face on this wall as the Store Team Leader...what good my complaints will do...Within the last few weeks I would go and talk to the many faces I met in that store over the last 15 years and I questioned them, many just lost that connection and love they had, as I would see on my daily visits. almost all the people I talked to said this place isn't the same...I so do agree! As of late I do go in, for milk, some fish or meat, or a dinner plate when I am on the run...but I have taken my business across the street, or to any other small COOP that still respects their backbone of their business...even some large grocers have increased they treatment, but I see Wholefoods at this location has not...I may be a needle in a haystack but for a person who spent about 20k a year on myself and my family in your store, I am more than glad to take my business else where till Harry's goes back to what it was..Never in my life have I felt so uncomfortable to see people be treated so horrible and talked to like idiots. With the African guy He also was on the board of pictures, such a disappointment that he is the next guy in line...smh..I see why the life of this place has been sucked dry...goodbye Harry's hello Trader Joe's...

I worked for WFM for almost four years and experienced a lot of success and happiness at first. After Five Store "Team Leaders" in three years the store was in really bad shape both in appearance, quality and financially. One of the ways this new Manager was going to prove that he was doing something about the failing business was to fire 70 out of 99 employees from January to August 2011. He would laugh aloud about it during our Manager, oops, Team Leader meetings. All of the Team Leaders were then fired.

The other awesome idea he had was to use all of the produce departments garbage in the prepared foods department and salad bar. I walked into the PFDS walk in cooler and found 160 LBS of garbage from my waste bins and compost receptacles that the department specialist had gotten through dumpster diving as directed by his "Leaders".

I would suggest not eating here.

I got falsely accused of shoplifting.
Spaced out, threw the pizza box away (with receipt attached), paid for groceries, exited, got handcuffed, questioned etc.

These Jersey Shore rejects that didn't make the cut for the police academy treat you like an animal, not a human being.
They're sociopaths!
You know what the [censored] bag told me?
We can't trust anyone, because we've heard it all before.
Yeah, guilty until proven innocent apparently. Seriously, how much do you hate people that you see them as all criminals?

These sociopaths will waste thousands of tax dollars over a stupid $5 pizza.
Better not forget anything! Shopping is serious business! Better be on edge 24/7! They might come getcha!

I'm going to sue them. I'm not even kidding. The more I look up how people usually deal with this kind of stuff, the more I realize how irrational these people are and how illegal their actions were.
It's a shame this country is getting this bad.
Remember the 50's? All smiles! Eveyone was frikkin' happy! Now I can't even eat a pizza with out being treated like an animal by some Jersey Shore reject.

I am an abused long term customer who has just awakened from the manipulation and propaganda that Whole foods spins.
This year, over 50% of the Items that I purchased from Whole Foods were bad: moldy, stale, rotten, undercooked, over cooked, and tasteless.
When they first opened up, 98% of their produce, baked goods, and prepared foods were wonderful. Alas, in recent times, the quality has decreased considerably.
I made the mistake of returning much of the spoiled, moldy, expired, and bug infested items to “Customer Service.”
Like Wal-Mart, Whole Foods will cut off an individual customer’s ability to address grievances after what they consider numerous returns or complaints even with receipts.
The deception of Whole foods staff being positive, kind hearted, and concerned with 100% customer satisfaction is revealed when you confront them with the ugly truth. Their true colors are shown when you don’t buy into their sticky sweet illusions.
Whole Foods management and “team leaders” have also shown me their loathsome natures filled with contempt which is defended with character assassination and manipulation.
I was accused of abusing their return policy and labeled a “serial returner.” Several team leaders have falsely accused me of "tampering" with their products. I can never return any of their products, even with a receipt and I am banned from shopping at Whole Foods on threat of arrest.

Whole Foods Austin’s Corporate 6th street store has a very uncomfortable and “unsafe feeling” escalator. You use it to access the parking garage You have to go on with your basket in front of you and it is very steep.

Even when you go on without a basket, it feels like your going to slide down to the bottom. No one I spoke to likes it and they all feel unsafe.

When I got to the bottom, instead of rolling off, front wheels stuck, the belt kept moving, I went up underneath back wheels and it came down on my foot. Broke 2 metatarsals, injured my hip, have been in physical therapy. Over 5 months later still recovering!

This is not about the guilt or innocence of a customer who was being stopped by a security guard, or whether or not she should have been stopped. This is about the excessive force used on a woman and the lack of care given an infant who was within arm’s length of their struggle. I could not readily find a means of registering a complaint directly with whole foods, except by writing directly to our local whole foods store … meaning that my email might end up with the same manager again. If this woman was a shoplifter, I would expect however that the whole foods organization would show greater civilized behavior than what I witnessed today. This was our last trip to Whole Foods.

I am very disappointed with the handling off my complaint in this store. The staff where very rude and even the store manager was laughing and rolling his eyes at me. The problem started when i tried to use the kids cards that entitled them too a free cookie or an item off the list on the card. My children where not with me that day so i decided to pick the cookies up on their behalf. I presented the cards when i was told that i cannot receive them free as i didnt have the children with me. I stated that it dosent say anywhere on the card that the children must be with me. I complained to the supervisor and she told me rules are rules. So i decide to take the complaint higher to the store manager. I was meet with a manager who didnt want too listen to my complaint and made a point to mock me. He explained that the free items where a condition that involved the children having fun in his store and getting a reward at the end. He wasnt prepared to listen to me and when i said that i will be not be shopping in his store again he just laughed in my face and said what over some free cookies! I just cannot believe that he was so rude and obnoxious. I have since not been back into that store. He just didnt get what i was getting at, it was not about getting freebies, it was the fact that you cannot offer a program and then not offer what you preech. Not a happy customer

During my shopping experiences with Whole Foods,
I have been subject to rude and discourteous treatment by management and staff.

Several times I have been confronted by staff from sampling food from the bulk items, when other customers have done the same with no warning.

The last straw came when an incident occured two months ago.
I was confronted by Loss Prevention who alleged I shoplifted. He presented a badge like he was a police officer, and demanded I show the goods. I had nothing in my pockets, but he threatened me and took me upstairs. At this point, he made various threats and tried to act again like a member of law enforcement. I had nothing in my pockets, he made a mistake and he did not apologize. Not only was his attitude condescending and arrogant, but downright offensive and racist.

At the end, I was convinced this treatment was due to my ethnicity. Most of Whole Foods employs hipster, drug-using tattooed low-lives who think they are better than everyone and are artistically arrogant.

Tell these people to get college degrees and dismiss their elitist attitude. The whole pretentious organic, hippie ethos of the company is both elitist and false. Their products are way overpriced and unjustified.

I found the people in the vitamins sections to be helpful and nice, the rest are just

Apparently after working for a month, late hours, closing when no one else would close, you also have to be "earthy" or "whole foodsy" as you can show up and sorry, no more work - so a welfare mom with a disabled child that has begun to trust an income again, and has set up college courses, and day care, and is recruiting new employees - has to start over Tip - don't wear any makeup. Don't bring any food from home to eat. And don't ask why you didn't make it, cause they won't tell. And they cannot even look you in the eye either.