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WhiteningBrites Complaints - not satisfied/Want money refunded

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WhiteningBrites

Posted: 2009-06-14 by   V. Smith
not satisfied/Want money refunded
Complaint Rating:  100 % with 5 votes
Company information:
WhiteningBrites
188 Longs Chapel Rd
Weaverville, North Carolina
United States
support@whiteningbrites.com

Billing Dept:
Re: Cancellation of Membership
V. Smith

6/14/09

Dear Sir,

I am dissatisfied with the product and want it cancelled. I also expect my credit card to be refunded immediately. This charge was unauthorized by me, and I want it refunded.

I was unable to get through on Sat. the 13th to cancel the membership. On Sunday, 14th I was able to get through. They said my credit card had been billed $89.00.

This is a scam and I want my money refunded immediately. I will report this to my bank and the Better Business Bureau. This was a trial offer and I did cancel within the 15 day period. Monday is the 15th and I had ordered this on 5/30. My name is V. Smith and I will report this scam to everyone who orders this.
Comments United States Dental Services
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Comments

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 160 days ago by   Hezekiah Serayah 0 Votes
Hello, my name is Hezekiah Serayah. I ordered the free trial product offer about a couple of weeks ago. A few days later I received the product. I was told when I ordered the product that there were other products or services that went along with it. I was given a phone# to call to cancel these product offers. I called a few days later. Now there was another product that I ordered, but it was a free trial offer as well. One came with a mouth piece for the upper and lower teeth along with a professional strength whitener. The other came in a cylinder shaped container and has a brush attached to the end of it that I use to apply the product to my teeth. That was supposed to be all. Well, last week I called to cancel the other product offers but I received another a few days later that I did not order. Now it might be possible that I received two phone#'s, one for each product to call and cancel all other product offers, but I only had one written down and don't recall receiving another phone#. I spoke to a woman who said the other product offers or services had been cancelled and then I shreded the number. Anyway, I would like to return the product that I received that I did not order and have my money refunded. I haven't opened it so I don't even know what it is, and I don't care. I also spoke to someone today with customer support, a male this time, and the other product offers were cancelled.
 160 days ago by   DONNA PRIBBLE 0 Votes
I have called after 6 of use and talked to someone on the phone and they told me they would take my name of and no more would come, and then I recieved more today and I called back and they told me to go on the support line and write that I didnt want anymore. If the guy I told too had told me this to start with I wouldnt have to be doing it now. I will sent this back PLEASE dont send me an more or charge to my credit card
 158 days ago by   Judi Hansen 0 Votes
Well over $100 has been charged to my credit card for products from you that I did not order or want.

Please refund the $9.99 plus $88.97 for the product and an additonal $70 for overdraft fees charged by my bank, due to your error.

I will give you 10 days to respond to this, then legal matters will start
 157 days ago by   H Thai 0 Votes
My name's H Thai... This happened the same to me... I got unauthorized charges to my credit card 5 times for stuffs that i did not order
 155 days ago by   C G Allen 0 Votes
I would like whiteningbrites to refund the unauthorised charge of $88.97 to my checking account. All i ordered was the free trial and nothing else. I would like my money to be refunded to my account ASAP before this becomes a legal matter.

C. Allen
 101 days ago by   jane k welch 0 Votes
Remove the charge of $81.89 from my credit card immediately. This is supposed to free with a $4.99 shipping charge. REMOVE THIS CHARGE FROM MY CREDIT CARD!!!
 101 days ago by   jane k welch 0 Votes
remove this charge.

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