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White Smile / Healthlife Complaints - Scam

Review all White Smile / Healthlife complaints

White Smile / Healthlife

Posted: 2009-10-10 by   One pissed off MoFo
Scam
Complaint Rating:  100 % with 2 votes
Company information:
White Smile / Health Life
United States

These two companies are scams. They set up these fake articles online made by "costumers" who tell you how great this is. "All you have to do is order a trial and they send you some free samples". Well, they are not free samples you are getting, instead you are signing up for a subscription ranging from $79.28-$83.90 a month for each product, PLUS! some sort of other random (separate) charge ranging from $6.21-$8.53. You can usually get your money back for the larger amounts that range around $79.28-83.90, but you have to pay for S&H, make sure you get a return code from the company before you ship these back. If they tell you they wont credit all the shipments back, just reuse the return code they give you on the product when you send it back, and you should get refunded for that as well. As for the initial first cost for purchasing the product in the first place(mine was $1.95+$0.99), just take it as a lost. THE BIG ISSUE I am still dealing with are the other random charges, such as $6.95, $8.53, $6.21. I am waiting for a response from my credit card company.

Names of companies you will see on your credit card statement:

WHITESMILE 888-227-2950, CY $1.95
HEALTHLIFE 866-873-4071, CY $0.99
VH ACCESS 888-332-2707, CY $6.95
healthclns 8668781512, CY $79.95
ultifreshwell 8669485508, CY $79.28
kitacccess 8663410774, CY $8.53
pristinehlth 8666764122, CY $79.28
healthclns 8668781512, CY $83.90
elitepack 8663962729, CY $6.21

I am sure there will be more random names and charges to go with them.
Comments United States Dental Services
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Comments

Sort by: Date | Rating
 32 days ago by   gavinvwright 0 Votes
I have just been charged on two occassions from my credit card one for $83.90 on 19/10/2009 one for $2.95 on 15/10/2009 how do i or who do i contact to retrieve my money does anybody know
 32 days ago by   gavinvwright 0 Votes
I was glad to see what it was that had come from my account sorry that other people are getting ripped off but if they had'nt i would'nt have found out
 30 days ago by   Bobbie Miller 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-396-2729 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 12 days ago by   Chloe.s. 0 Votes
I got charged from this company. Every time I call I "leave a message" and never get a return call. Call your bank or financial institution and launch a dispute. They'll get your money back. They can also deny them from accessing or charging you for up to 1 year. PLEASE CALL YOUR BANK OR FINANCIAL INSTITUTION! They'll fight for what's rightfully yours!

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