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White Castle review: service 9

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1:12 pm EDT
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went a little out of our way to go here the lady boxing things acted like she was gods gift to white castle only to pass our order up after a few behind us got theeres I went up there she tried to blame the computer by this time we were late for a doctors appointment so we got it to go of couse got down the road and it was all screwed up so that got us to thinking mcdonalds would have been cheaper and quicker.White castle use to be a good deal but they have over priced there stuff

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9 comments
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thomas d. baldwin
Louisville, US
Dec 15, 2011 9:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i ent thru the drive tru, and was as "can i help you " in a rude voice, then when i gave my order, they come back and said "cant you wwait a minute" then the second time i gave him my order, he said it back wrong, so i told him for the 3rd time what i wanted.and he was still hateful... and they werent even busy at that time...so i said forget it and went to mcdonalds, where i did get friendly service...i use to run a resturant, and if he had been an emploey of mine he would be there any longer, and he had tatoo's very visable, and was soo very unprofesssional ...something needs to be done about this i was so very disquested and madd.after all itsnt it the coustomers that pay your check! something needs to be done about this, and i will not and my friends will not eat there until this is under control!

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granny6464
Homewood, US
Oct 12, 2012 10:23 am EDT

i went to white castle on Oct 11 2012 at 11pm to get my mom her favorite burgers i asked for 4 burgers with nothing on them and a diet coke my mom is dieabetic she is 65yrs old well when she bit one she was screaming her mouth was burning they gave me burgers with hot cheese she had a allergic reaction she does not eat anything spicey or hot i call white castle and was told to bring the burgers back because they did not believe what i was saying i also gave the reciept number to prove i got the burgers from there then i was told i would have to wait til the manager 's next day at work to resolve this i am outraged at this i had to take my mom to emergency room her lip and tongue blistered from this i feel i should not have to wait 2 os3 days to resolved this i can be reach at [protected] Elder RD apt 2n Homewood Ill 60430 thank you

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R. Banks
,
Mar 31, 2008 8:28 am EDT

I am appalled when it comes to the recent ad commercial I am seeing on television for White Castles. It is very distasteful! It is the commercial that shows an elderly gentlemen in a hospital room with this wife standing beside him. Some one dressed in black (whom I presume is “Death”) is standing in doorway of the room. “Death” then gets a call and leaves the elderly gentlemen to live once again, and rushes off to a White Castles restaurant. There you will see “Death” embracing a young black boy. I think this add sends the wrong message to our children and consumers alike. Being a grandmother of young African-American boys, I don’t feel that this is appropriate to show young children. I ask that you would please consider pulling this advertisement.
Thanks in advance for your consideration.

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Billy
, US
Apr 29, 2009 8:02 am EDT

Tried to logged into web site for this company and was sent to a porn site. This is not what was suppose to happen. I was to be sent to a site for a survey not a porn site. This is ridiculous to have happened this way. What is going on with the internet that we have to worry about nonsense like this.

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RarelyComplain
Warren, US
Oct 12, 2012 7:02 pm EDT
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They have a White Castle in Farmington, MO? Jeesh, thats like way out in the sticks well away from St Lous. You should consider yourself fortunate. You don't HAVE TO go to lousey McDonalds anymore.

But to cut to the quick...you were gonna go to the doctor's office smelling like a sack of 'castles? Ugh! That's worse then not taking a bath. .

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MissKimTheBest
Santee, US
Oct 12, 2012 6:59 pm EDT

Everything is overpriced now!That's the world we live in.

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will hall
Louisville, US
Jan 17, 2012 11:05 pm EST

i have gone to the hurstbourne wc about 5 times...i love wc burgers...on three (out of five) visits i got 5 of the worse wc ever. i mean dry bun cold...just pitiful. on all ocassions my visit was around 1pm...holding these wc for sale is poor business. i will not go back to hurstbourne again.

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Thesnobbycat
Wilder, US
Sep 14, 2011 7:55 am EDT

It's always a good idea to check for grammar errors too.

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joey0923
, US
Dec 11, 2010 6:36 pm EST
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oh c'mon lady. your just being ridiculous. stop pulling the race card. at least the little kid is making some money. get off your rocker!