Complaint Rating:

Company information:
ACAI BURN
United States

First of all you think you are just going to get a sample of the product. You pay for postage and then what you dont know is that youy are then on an auto order if you dont cancel within 14 days. There is endless pages to read so by the time you get to the end you are just downright fed up reading the countless endless testimonials. I completely missed the part where it tells you THE MOST IMPORTANT INFORMATION - IT MUST HAVE BEEN WELL HIDDEN SOMEWHERE. YOU ARE ON AUTO ORDER UNTIL YOU CANCEL WHICH IS ALMOST IMPOSSIBLE TO CONTACT THEM. TWO 3 MONTH SUPPLIES ARRIVED AT MY HOME WITHIN A WEEK OF EACH OTHER CHARGING MY CREDIT CARD PLUS LOTS OF OTHER LITTLE AMOUNTS. THEY JUST KEEP TAKING WHAT THEY LIKE. AND WITH ALL DIFFERENT COMPANY NAMES. I didnt even recieve the last order they took for yet they charged me for that. I sent the two packages back and then recieved ONE credit back (instead of 3) and told only one refund per order!!! THEY ARE THE WORST COMPANY I HAVE EVER DEALT WITH. WHEN I WENT ON THE WEBSITE TO COMPLAIN IT HAS BEEN DELETED... BUT THERE ARE MANY MANY OTHER SITES THAT PROMISE A FREE TRIAL THEY ARE CONNING US ALL DO NOT TOUCH WITH A BARGEPOLE!!!