Complaint Rating:

Having taken my credit card as part of the "Standard Procedure" since I will be driving the vehicle...even though the insurance agency will be taking care of it...they proceeded to take $700 out of an account I told the Branch Manager in Longwood, Florida not to take out. Then she proceeded to inform me that she did not care... in either way, I am going to be responsible! NOW, they have taken the money out with no notification and I have overdrafted due to it..... They will not help with the overdraft... she states it is not her problem. Wanna bet!? Next step: BBB, Internet, Local Fraud Division & Attorneys...NO DAMN COMPANY is going to be a liar and a cheat...and NO DAMN employee is going to hide behind a company and get away with this deception... welcome to 2007! I will make sure EVERYONE knows about this and alll of your names! There is ALWAYS... MORE I can do and since I am telling the truth... NO WORRIES HERE!