I tried to transfer some money online to a family member overseas. I've done this 5-6 times in the past 24 months without any problem. Sometimes I would have to make an extra call to confirm it. Understandable.
This time it was different though. The operator requests to call me back. Okay. But there's a problem she says. My number IS NOT LISTED IN THE YELLOW PAGES UNDER MY NAME!!! Whaaaat?! It's a cell phone... "well if it's not listed we cannot do anything". I asked for a supervisor, was put on hold for a few minutes and then they just hung up. Goodbye to a lot of US business. I wasted an hour with your deceptive practices.
I'm done doing business with these crooks. I've looked around and found some pretty solid competition. We'll see how good they are.