Western Dental Services reviews and complaints 3
View all 290 complaintsWestern Dental Services - Treatment billing
I am filing this formal complaint since no one has been able to help me at the western dental office. They are billing me incorrectly and threatening to send me to collections for an amount I do not owe. However every time I try to get information about my amounts I owe, I am told no one can help me correct this and that that is not their problem. I have been trying to fix this since October, and no one has been able to help me.
They are billing me for $390+ when I have statements that say I owe them only the difference my insurance didn't cover($100). I was yelled at and told no one can help me until February 15th when they have a manager on site. When I asked for assistance to get this corrected I was told rudely by the staff that she didn't have to give me a reason why no one could help me, she told me to mind my own damn business.
Desired outcome: I would like this corrected by the office.
Western Dental Services - upper dentures
I had my upper teeth pulled and upper dentures were made for me, however, as is common I have had to go back in for adjustments so they would fit better. At the time that I was examined originally, the dentist told me I only need uppers, that my lower teeth were just and didn't need to be pulled. Now I'm being told that there is a gap on the left side of my mouth where the dentures do not match up with my lower teeth and they have told me that I now need to have my lower teeth pulled for lower dentures. I think they should make a new upper denture to fit correctly. Any suggestions would be appreciated.
Sincerely yours,
Jay C. Coon, II
Linda, you are just one of thousands of people that have been hurt by this company. My family is also a victims of this Corporations various behaviors. Because of the multiple ways that this company has hurt my family, I have decided that enough is enough. I am sure you have read all the other complaints. Just google the term WESTERN DENTAL COMPLAINTS and you will (like me) just cry.
I am standing up to this corporations behavior by bringing "real victims" together because that is what it really takes to start change. I want you part of what has become a rather large group of voices. Please think about it this way. As individuals, we are just whiners on board. However, as a group, we become a real voice that can't be ignored.
We have already made some REAL progress. But you know what they say, the more he merrier...
Please be sure to file a complaint with Western Dental (if you haven't already). I would recommend that you file your grievance via western dentals website. Because as soon as you press send, the system is set up to send you a auto reply acknowledging your complaint. If you don't receive a confirmation... PLEASE COME BACK HERE AND POST A COMPLAINT ABOUT THAT AS WELL.
Please feel free to contact me at shesharpshoots at gmail dot com. If I write out my email the other way, the program would block it. Join us...
Western Dental Services - pediatric dentist
My son had two small cavities that needed to be filled. I took him to western dental to see the pediatric dentist. The pediatric dentist was very rude, and unprofessional. When I took my son back, she had a very nasty attitude. Instead of trying to calm his fears, she used fear tactics to get him into the exam chair. She then proceeded to say I was the reason why he wasn't cooperating and then proceeded to throw me out of the exam room. She used force on him and proceeded to restrain him to the exam chair. My son was terrified and crying while this was going on. He did however calm down and the procedure went smoothly! However, I feel like this dentist should not be working with children. I will not be taking my son back to western dental again!
The complaint has been investigated and resolved to the customer’s satisfaction.
how old is your child? was it a sedation? depending on your child's age, weight, behavior and amount of work needed sedation is sometimes a good way to go.
Latest Western Dental Services Reviews
Western dental nipomo ca Professionalism, communication Services provided not requested Service Dc054 form/appointmentElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.