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CB Dental Services Review of Oak Park Dental Associates
Oak Park Dental Associates

Oak Park Dental Associates review: Unfair business practices 3

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Author of the review
12:42 pm EST

I went to this dental office for over 15 years so when my dentist sold her practice to Nathaniel Lim I thought I would give him a try. The billing/receptionist assured me my insurance would still be acceptable as previously under tne new ownership. So after a consultation, I agreed to have some fillings replaced. A few weeks later I received the bill for 800.50 - obviously there was no insurance coverage. When I called the office about the billing I was then informed that the new dentist did not accept any insurance plans and that he was "out of network". I left the practice and found dental care somewhere else. After numerous emails back and forth with Dr Lim regarding the unfair billing it was left that he would adjust my bill. That was in October 2009. I had no further corespondence from him. Today, Jan 24, 2011 I received a collection letter from the office for the full amount. I am outraged! I do not reccommend his office!

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concernedinpa
Gettysburg, US
Aug 27, 2013 11:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The dentists are not all credentialed, staff complaints, billing for work not done. I am appalled that money drives this office.

Please ask before to see state license from your professionals.

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CJC8
Bloomingdale, US
Sep 03, 2011 5:14 pm EDT

this person is totally off base, his insurance is his not the dentist and should not blame him, he is a good dentist

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Nathaniel Lim
Oak Park, US
Jun 14, 2011 6:05 am EDT
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As a defense to this malicious comment which is inaccurate, I would simply state two simple facts. First, there was "obviously" insurance coverage. The insurance immediately reimbursed their portion of the covered expense. The remaining balance becomes the patient's responsibility. Secondly, the patient did not pay ANY portion of their bill until AFTER a collection letter was sent to them. For services rendered over two years before, I believe the office has sufficiently exhausted its option to get payment for services rendered. Payment is expected for services rendered.