Wells Fargo review: loan refinance 380

Thank you for commenting on your Wells Fargo experience. I am currently experiencing the same thing. I started my process back in July 2010 and now being told they didnt receive paperwork (even though I have emails from each of the 3 loan processor's I've had) and my lower interest rate is to expire (today in fact). What a waste of time. Wells Fargo should be shut down.

We applied for a refinance of our mortgage 5 months ago and have experienced the same shabby treatment as mentioned above after paying the appraisal and application fees. Wish I knew about this site before I gave WF my money, but trusted then as we have been customers for over 20 years with excellent ratings.
As no executive of the Mortgage dept will return my emails, I guess I should be filing a complaint with the New York Banking Dept at www.banking.state.ny.us

I am also VERY unhappy with my refinance and I also had it with WF. I wanted the lower rate and to pay off some add'l debt. It took over 90 days when I was promised 60. The original agreement was changed, instead of paying off a line of credit with $200 payment, they insisted in paying off my VISA with a $60/mo payment and my DAUGHTER's $187 balance Line of Credit ( because my name was on it) It was the stupidest arrangement I had ever heard off and I work in the banking industry.

Do Not work with Wells Faro, because they have their own agenda!

I too, as a disabled person, am having problems with WF 123 step refi. I wont go into the entire story here, but as others, I already have a loan with WF, NEVER missed a payment—in fact pay weeks ahead of scheduled payment—always OVER pay each month and have a credit score above 750.

I submitted an app and as of now they are denying the loan because they can't get a statement from my Long-Term-Disability provider that I will be on the program for at least three years. My income is almost double what is needed to qualify, my loan amount is only 60% of appraised value.

I feel this is a blatant violation of Federal Law.
Has anyone successfully pursued a legal resolution with WF?

ditto, ditto
i have had a mortgage with WF for over 10 years. Never late. Never missed. Good credit scores. Yadda, yadda. On a refi they dicked me around for 3 months aways saying, "you've been approved...but we need copies of certain documents". This happened 4 times before I said screw it. Now I would not do business with WF on a bet! I'm going through a local bank now and can't wait to dump WF!

frustrate,
Wells Fargo rocks! :) he he. It all depends who you work with.
Tim Tysyachuk, Home Mortgage Consultant with Wells Fargo [protected]

Chase Mortgage does the same thing. They are doing it to us right now! I honestly think these Financial Institutes have lost their minds and think they are God! THEY NEED TO WAKE UP! When I call Chase I get the press 1 press 2 and have yet to beable to get a real human on the phone. I sent my mortgage and they sent it back to me. The payment was the same payment I have sent for the last 6 years. Go figure. I believe they pull account numbers out of their [censor] and then they do everything they can to foreclose. If they foreclose they make a ton of money and the ones they succeed at well those families are out all the money and a home! WONDER HOW THEY WOULD LIKE IT IF SOMEONE DID TO THEM LIKE THEY ARE US!

Wells Fargo sucks. I am actually an employee. shhhhhh. After taking billions in bailouts, they are simply unwilling or unable to help normal folks. As a result of switching jobs, I have lost 50% of my income a lot of it due to constant turnover. The branch I work at has had 200% turnover just this year alone. Call an 800-number you can forget about getting the same person twice. I paid over 100k of on my HELOC and was told I would have the ability to borrow back. My HELOC was decreased by this amount a week later and the notification mailed to an address that I had lived at 5 years prior. They asked that I reapply. Every bit of information I have gotten from my boss or other employees has been a lie. Do business elsewhere. I have had clients with net worth in excess of 1MM had loans denied at 25% LTV.

this is the 3rd website you have complained about this on and on the other 2 ( M3C and ROR) you were told the bank did the right thing. Putting as stop pay on a 'debit' transaction is a lot different then putting a stop pay on a check. When you do a stop pay on a card it stops all future payments until you take it off. ' $500 in NSF fees' is insane but that is Target charging you that, not the bank. And no, the bank is not going to send you money to pay Target! $500.00 in NSF is 3 or 4 a week for a month. You need to stop shopping at Target so much and learn how a bank works. This was all in your agreement with the bank that you got and signed when you opened you account.

I am concerned now.. My agent at Wells Fargo that did my last Load (Changed it from 30 yrs to 15 yrs) called and said they could bring me down from my 5.475% to 3.875% with the close at home papers and NO $ cost to me... The paperwork all seems to be clean and clear... They are taking my current mortage and redoing it at the lower rate and not a penny charged to me.. My credit score is over 790 as is my wifes...

I can't see how they are screwing me...looks good to me so far.. I hope it is as it seems... I can still pay higher amount and knock off more yeasrs but it gives me option to reduce required amount and apply additional directly to principal...

It is still FIXED etc.. how am I getting screwed? It looks like somone finally helping some of us that are paying everyone elses welfare and bailout $$$$$$.

As of 2 days ago they are still following the practices as with NCormier. As of today, after reading all these posts I am NOT THE ONLY ONE. I am so happy I am not refinancing with WF am looking for another bank.
Owned this home 10 yrs prepaid some months to try to get mortgage down, have a small balance and enough equity. Denied because of insufficient income. What? it was a 3 step no income verification, no doc., no closing costs. Where the heck did they get their info? First he said there was an error keying in info, then he said insufficient income. Nothing was ever sent for me to fill out.
My last refi 7 yrs ago did not go well so I am done with this bank.
They messed up the closing twice what a waste of time that was. Finally closed and I wondered after the fact what else they screwed up.

I have had a mortgage with Wells Fargo for 20 years. I have never missed nor been late on a payment, have a credit score of 765 and no debt except my mortgage and utilities, etc. They solicited me to refinance my mortgage to a lower interest rate. They said it was a no hassle loan (riiiiiiiiiiiight!) since I was already a customer of Wells Fargo. Since my husband died 1.5 years ago and my income has gone from nearly $300k to about $45k, I decided to apply. Now nearly 5 months after I applied for the refinance, I have not closed and NOBODY CAN TELL ME WHAT THE F*** is going on! I call and call and they don't answer their phones. I leave a voice mail and they don't call back. If I finally do get through to a live person, they have no idea what's going on. They ask for paperwork that I'd sent in two or three times and this was WEEKS AGO! I have never seen crappier customer service as I'm getting from Wells Fargo. Who can I complain to?

Hi I am sorry to hear these stories from all of you.
You know even at such a great company as Wells Fargo there are working mere people, and some times they do make mistakes. I am a mortgage consultant with Wells Fargo and most of my customers are happy and I make sure that there 3-step express loans get done. If you are as the borrower won't qualify we won't even get it submitted.
Please call me if you currently have mortgage with Wells Fargo and I'll make sure we'll get it done for you.
Tim Tysyachuk/Wells Fargo Mortgage Consultant. [protected] toll free.

I just spent two months applying for their 3 step process to refinance my existing Wells Fargo mortgage. They got pickier and pickier as time went by. I provided all the information that they required and then "time ran out". No refinance. My credit rating is excellent and the mortgage is just for 14% of the house's value.

So I am refinancing with another bank and will close all 4 of my accounts at Wells Fargo and never deal with them again.

I have my current mortage with WellsFargo for last 7 years. I called them and got a 3 step process offer from WellsFargo and got several papers in mail and then finally they said "loan is denied" because my wife was unemployed for 3 months last year. My loan amount is less than 1/3 of my orginal loan and the monthly payment after refinance would be 1/4 of current payment . I have perfect credit score.
They may not want to refinance so theycan charge more interest from me. I am going to pull all my saving deposit from WF and put in someother bank.

Their bankers are trained to screw the consumer, I was unfortunate to get into a loan in 08 was told if the interest went down we could get a lower payment after rates hit the bottom I asked them to revisit our loan.I was told it would require more money down and for me to refinance with some one else it would cost me 3 percent.My credit was very good and I should have never gone with the loan I have.I was making 1/2 payments early and noticed my principle was not going down when I spoke with a person in las Vegas he told me it was the loan is called the bankers secret loan..In March this year again I was contacted by WF to refi. they wanted $455.00 for the appraisal I asked if the foreclosure rate in my area would have a big impact on my house value as I could not really afford the money.she told me no that new laws had been in place so it protect the consumer.I was denied the appraiser told me that it was a lie and his numbers was to let the bank know how much it was worth if they had to sell it, I almost felt like the WF group is looking forward to foreclosing on my house.I really wished I would of never got involved with them.I also think the bank get a percentage of the appraisal fee.I have just nothing good to say about them at all.

They did exactly the same to me.

I tried appling for a refinance with Wells Fargo which is currently the bank that "Merged with Wachovia" unfortunatly. Wachovia was the bank that gave us the loan to begin with, till these people came into the picture. We requested applied and got approved for a morgage adjustment. Our monthly payments webt from 1391 down to 1292. After 2 months I got a letter saying that the amounts we were paying were incorrect. Many times my wife and my self spoke to them and they confirmed the amount was 1292 that we got approved for. Now they are saying that the amount was incorrect that they dont have a record of this and that it may affwxt our credit reports.
In fact our morgage increased from 1391 to 1397.
I cant beleave this company would do something like this to anyone. After they said they will help they ended up about to fourclose the house that we been paying for in the last 4 years. They denied ever saying everything they had told us and instructions given to us by Wells Fargo.
DO NOT USE THIS BANK. INFACT I WILL CLOSE ALL THE CREDIT ACCOUNTS AND REFINANCE WITH A PROFESSIONAL MORGAGE COMPANY ASAP.

Wells Fargo is no longer in the business of loaning money, they now practice fraudulent scams under the disguise of offering mortgage loan programs to help people. They do nothing but lead you into months if not years of paper work and excuses until they nearly or actually have you in foreclosure. They are simply in the business of stealing your home. Do not accept any offers of help in mortgage loan modification programs offered by this company. They will make excuses as to why they can not refinance and tell you to reapply to another program that is more likely to get you a lower mortgage rate, they will loose paperwork, tell you months later that something was not signed by you, when it was never sent. Then tell you to start all over while all the time you may have been told to make a reduced payment during this period that will then land you in forclosure. They will then demand that the balance of your regular mortgage payments before the reduction is paid in full or put you in forclosure. This after they have lead you on for up to a year or more.
Do not mortgage or refinance with Wells Fargo, you will be very sorry.

The reverse mortgage for purchase simplifies the two transactions of using you home to secure a loan and then using the proceeds to buy another. Borrowers can also enjoy reverse mortgage benefits such as not having to repay the purchase loan.

Wells Fargo Bank is our lender, I’m a state worker and we have furloughs where I live, in
December 2009of last year we started the Well Fargo mortgage modification program, so you don’t have to make payments for 3 months, and then you have to make 3 to 4 monthlies of half a month mortgage payments. In June 2010 Wells Fargo sent me a letter say that we did not send in all the required paper work and my request for the loan modification was denied. *Note all through my loan program with Wells Fargo they were still sending me regular monthly statements with the pass due amounts noted on each one. In July 2010 I sent in the my regular monthly payment and it was sent back stating that we need to pay back all monies owned from last December till now. Every time they asked us if you plan on keeping the home and I say “Hell Yea” as of now they placed our home in foreclosure, but we’re not given up yet! Sam

oh, and this is $10.00 per transaction

Almost sounds like my complaint I posted on here about a different company.Get every conversation in writing and details about everything you do with them in case you have to proceed with further action.

What a bunch of crap this bank is. Upon buying a mattress from a local store and financing it for 1 year same as cash, they contacted me about refinancing my home mortgage (Reynoldsburg, OH branch). They are simply desperate and shopping for business. Upon their urging, I met with them, received a bunch of talk from a obviously inexperienced and newbie kid along with a high pressure pitch to sign for refinancing. My credit score was above average 740 or 76o. I know that I have good credit. When I told them I wanted to shop around for other rates and was going on vacation and would need a few weeks to decide what I wanted to do, I was spoken to rudely over the phone. Upon returning from vacation, I recived a letter from Wells Fargo denying credit. Stay away from Wells Fargo. I am just relieved I was smart enough and didn't make a hasty decision and refinance with them. I plan to pay off the mattress ASAP and never associate with this lending institution again. BEWARE!

My nightmare.

This began approximately 20 years ago, when i needed wells farogo services with a loan. My ex had gone bankrupt and took me with him. Now a single mom of 2 trying to buy a house, but of course still had to rent. 8 years later the only company that would assit me was wells fargo. The interest rate is at 11%.. i will have paid over 2 million for a house worth 160.000. When i started payments i requested weekly payments. Head office agreed to this. Now i am getting calls regularly because they didn't tell me 8 years ago the pain in the [censor] this was going to be. Apparently since i pay weekly, if i am 2 days late i am charged interest for that as well... in 4 months i may have delayed 4-5 payments, this is costing me a full payment by the 6th. plus continued weekly payments in order to catch up.. i have spoken with them many times to try and get out of this "[censor]" and they are insisting on charging me 6 months interest, which will be about $10.000... no bank is willing to pick this up.. so im STUCK! Now you tell me! is this anyway to treat a customer that has been loyal for the past 20 years. If i could give any advice to anyone thinking that this is the only place to go.. please plesae find another way.. this puts you in hell for life.. i still have 67 years to pay.. can you imagine! I should have gone to a loan shark, they may have had more compation!..

BUT DO NOT USE WELLS FARGO, , TAKE IT FROM SOMEONE WITH MANY YEARS EXPERIENCE WITH THEM

WOW! I thought I was the only one! This bank is out scamming all of us, we need to stand up and fight back! Report this to the BBB and your local media along with the Attorney General. Wells Fargo contacted me about refinancing from 8.35 to 5.0% so heck yeah I jumped on it. Aftering paying their aprasier $420 to come out and tell me my home had decreassed almost $30K in 2 years. Followed a week later by my city tax assement saying my home had increased almost $35K...Wells fargo said the city assesor was wrong and there apprasier was correct, they would not refinace me do to lack of value on our property...I found another bank who sent out an apprasier (another $400) who said our home was valued = to our current tax assesment and we are currently closing with t his new bank, but not after Wells Fargo wants another $3, 800 for paying off our loan with in the first 3 years...There is so much more to all of this, but the bottom line is...

Wells Fargo is not doing honest busniess and we all need to stand up against this bank which is contributing to the fall of our countries middle class! We all work too hard for our money to have it snatched out of ours hands by greedy bankers with out a care for the average hard working American! Stand up and fight back! We cant fight this bank unless you get this kind of information out there! Stand up and yell, contact the BBB, local Media, Attorney General and anyone else that will listen!

I have had a commercial mortgage loan with Wachovia for 4 years for a house I rented. Never missed a payment. My credit score hovers around 800. Wells Fargo purchased Wachovia, and my loan. I am now getting divorced, and I am now living in this rental. I tried to refinance, had the process started, and house appraised. 4 months later, they won’t refinance because I do not have signed letter from the judge of where my finances will be when the divorce is finalized. Even if my wife takes 50% of everything I own, and hits me with 50% of my income, I will still be able to afford this loan. They still will not refinance even though it is with the same bank. To bad they wouldn’t tell me this 4 months ago when all this started. Even the process towards the end became crazy, like they were looking for any reason at all to pull the plug, but couldn’t find any.

Subject: Mortgage Re-finance Scam?

I was wondering is there some kind of a refinance mortgage scam going on?
Is there some type of federal incentive that requires banks like Wells Fargo to help homeowners with Re-finance in lieu of foreclosure?

The reason I ask is that my brother whose home mortgage is through Wells Fargo seems to have this problem happening where after losing his job and taking a minimum wage job could not make his full payments of around $700 per month.
He accepted the fact foreclosure was inevitable and advised the bank he simply could not make the payments.

Wells Fargo said he qualified for a refinance program and after 3 months and a lot of paper work his new mortgage reduced his payments significantly thus allowing him to keep his home.
They guaranteed this was permanent and fixed following a 3 month trial period. 6 months later it stopped. When asking what happened they told him someone that processed the paper work failed to file “something” or it became lost. He had to start the process once again.
4 months ago and another 45 day process with lots of paper work he was granted a new mortgage, 30 yr (was originally 22yr) and lower payments that would go up 2% in 5 yrs, then 2% more in 10 yrs for the life of the loan. Then they told him the last two documents to sign would make this final.
He asked “are you sure this is complete this time?” and they assured him this was fixed, guaranteed and he was set for the 30yr loan. No further action was required.

They auto debited the first reduced payment. The following month no payment was debited from his account. When he called, Wells Fargo told him he was dropped. When he asked why, they said he failed to sign one more document. He asked why they didn’t advise him of that as how would he possibly know a document was missed.
Wells Fargo simply stated it was too late and there was nothing he could do. So back to possibly being foreclosed.

Twice his refinance option was mishandled by Wells Fargo, and he was charged fees for this and then they dropped his new mortgage reverting back to the original mortgage.
I was told by a real estate agent in Arizona he was hearing many complaints about this, that this was happening to many people and seems like its some type of scam with the banks.

What I don’t understand is why and what the bank would have to gain by what appears to be intentional mishandling of the process so that they may revoke it shortly thereafter.

Is something underhanded going on with the banks (or Wells Fargo)?

Concerned Consumer

Count yourselves lucky, they put me into the HAMP knowing I had too many assets, took several extra months to tell me I was denied, but on top of that even though I have been checking the status of my review regularly they never told me that a confirmed call in payment was not processed therefore making me late. I used to have a very good credit score-but was ignorant of the HARP and not offered the chance to apply for it before all of this. There are agencies that can advise you for free/no fees-but nobody can make them do anything.

Go to: http://consumerist.com/2008/09/contact-info-for-wells-fargo-ceo-john-stumpf-and-friends.html

Provides details on how to reach Wells Fargo executive customer service Telephone, email address of all the CEO's of Wells Fargo

I am a lawyer and am in complete disbelief at wells fargo's handling of my Harp modification. For 13+ months I have been providing them with requested documents. My income dropped 20%, I have never been late or missed a payment and now have less than a mortgage payment of savings with a wife and 3 kids. They put me on a modification in November which I paid early by giving them my tax refund. Last week I got a 2 page form letter from them telling me that they had denied my modifaction because I did not give them some unnamed document. After 13 months, they did not give me the courtesy of a call to tell me that they needed something else (despite the fact that in the 2 weeks prior to the denial the loan servicer twice told me he had everything that they needed), they simply sent the form letter. I called them immediately in disbelief, and was told there was nothing they could do, the loan had been denied and sent on for other relief.
Incredibly, they now call me daily telling me I am delinquent. They are claiming delinquency on the basis that I owe for escrow for payments they are going to make in the future. My original mortgage required no escrow, they set up an escrow with the temporary modification. They claim they would not process the modification unless I agreed to the escrow, but they claim that the escrow now applies with the old loan payment. What they have done instead of decreasing my loan payment is to increase it by the amount of the escrow. Seeking a reduced payment has resulted in an increase. Obviously, I think this is a fraud designed to get people stuck with an escrow when they have no good faith intent to modify the loan. I am considering suit, possibly as a class action; does anyone have any similar circumstances.

Wells Fargo are real spammers, I was qualified for HARP refinancing and after 2 trial payments. I am current on my mortgage and have reduced income because I lost one Job of the 2 jobs I was holding. I was also going on disability due to delivery of my 2nd child and they agreed to refinance saying it was a valid reason. Reviewing my credit and my being current on the mortgage with no late payments at all, they approved for a refinancing with a lower rate under HARP and was under trial period but after 2 payments they disqualified me saying I had money in my bank accounts. I was saving money cutting all my expenses even on my food, utilities etc., because I did not want to default the mortgage during my disability period. This was as per the advise of their approved counsellor. Can you beleive she even advised me to sell my car if possible to save money to have enough money in my bank account. But later on when I have enough money for my disability period to pay my mortgage the disqualify me and put me back on the original interst rate. What can we call the SPAM BANK wells fargo. Why was I advised by their counsellor to save money and keep it in my bank account, just so they could find a reason to disqualify me? they are all hand in glove. Where can we go and complain about my problem and their cheating.

We also have had a horrible experience with WF. We lost our home and all they did was take as much money as they could, lied to us about what they were going to do (as it never happened on their part) we were constantly faxing the same forms to them over and over with no resolve. This went on for months and our home ended up in foreclosure. Our loan was a VA backed loan so WF got all of their money back 326, 000.00 and then turned around and sold the home for an additional $264, 000.00 to another party. Am I pissed you bet and if I could afford an attorney I would and sew their pants off. I am waiting for a class action suit to be filed against them as they have wronged people all over the US

We were fortunate to refinance through Wells Fargo (WF) our original lender although when we applied to them directly and paid the non-refundable $400+ fee they turned us down. Went through a mortgage broker who got us a refi with WF almost a full point less on a 30 yr fixed then what WF had offered (and rejected us on).

Everything went smoothly and fast. Closed in less than 3 wks:) probably b/c we used the mortgage broker's loan processor and not WF. Now several months later, we are getting calls from WF. Apparently, they have misplaced our paperwork. I kid you not... and wants us to resign several documents. I believe them b/c the new refi does not appear on our credit reports whereas the previous mortgage with WF shows up as fully satisfied. Wells Fargo are clowns.

I would be more inclined to help if they were nicer but since the refi starting on the 5th of every month, we have been getting "courtesy" calls telling us that our mortgage payment is due by the 16th, 3 - 5 times a day on our cell phones and at home. With our previous mortgage with WF we always used the grace period and paid on the 15th (it's scheduled electronically through our bank) and NEVER got these calls. Also, we have never been assessed a late fee. When I pointed this out to these courtesy callers they sounded apologetic but said this has become "policy." The only way to stop the calls is to pay by the due date and not use the grace period or to open an account at WF and schedule electronic payments through them.

If Wells Fargo lost the paperwork to secure a lien on my property, well, that's their problem. We already signed everything necessary at the closing and I'm not signing anything else. Knowing these idiots, the lost docs may turn up at some point and they'll put 2 liens for the same mortgage.

Wells Fargo has to be the most customer "unfriendly" company out there. we tried to take advantage of the loan modification program due to loss of employment. After several months of weekly contact and trial moratoriums, they decided to proceed with forcloseure. All the while they were telling me "not to worry" that i could just request a foreclosure postponement prior to the sale because i was still in consideration for loan modification (and had been for the past 7 months). However, when i called to postpone the forclosure sale as instructed, they informed me that the lender decided to disapprove my loan modification -just 4 days prior to the sale! At this time, I tried to get the reinstatement amount to pay them, but they were unable (and unwilling) to give me a figure and referred me to their attorney. when i asked them what the reinstatement amout was, they informed me that it would take 5 business days for them to get me that information and that i had to send it to them in certified funds for the sale to be halted. if you do the math, the sale date would have passed even before i recieved a reinstatement amount -not to mention being able to get that amount to them! i had to hire an attorney to put an immediate halt to the sale. Since then, Wells Fargo has refused to negotiate with my attorney as far as any settlement. Bottom line, DO NOT DEAL WITH WELLS FARGO IN ANY WAY! There are many other fine and reputable mortgage companies that would be happy to serve you. YOU HAVE BEEN WARNED!

They'll take advantage of people if they're poor, rich, disabled, not disabled... they don't discriminate.

Ok .. this is a question to you. Did you contactHonda to see when & if the loan with Wells Fargo will be paid? Are you aware that the longer they wait .. the payoff amount will change.
You had a payment already past due at the time you traded your car. In my years of working in auto collections, Most companies had taken just about 30 days to send in a payoff amount. Remember they have an accounting process as well. If the payment goes >30 days past due, it will be reported on your credit report. Maybe you should have asked for an extension to buy some more time.
You posted this on 4/10/2010 & it is now 4/28/2010 … so the payment would be >30 by now. So out of curiosity … What happened? Was it paid by Honda in time .. or did you make the payment?

I just tried to refi with the 1-2-3 HARP program and was denied. I applied for this program about 3 months ago and was denied bcause I hadn't been at my current job for 6 months. They told me to contact them in 3 months and I would qulaify. Well, I called back at my 6 month anniversary and spoke to Joel. he told me he had to get me back on the qualifying list and I would be good-to-go. After 3 weeks and numerous messages to Joel he wouldn't ever call me back. So I called back in and started over with another person. This person promised to take care of me no worries. After a week I never heard back. I called and got a hold of him and he swears he called me a left a voice mail and couldn't believe I was calling. He said we didn't qualify for the program now because it was a one shot deal and when I applied the first time that was it.
This sounds like the biggest scam ever! If it was a one shot deal why didn't they tell me the first time I wouldn't qualify for lack of job time and let me apply for the first time when I would qualify?

buenas tardes para todos aquellos que me puedan entender, lo escribo en espanol porque mi redaccion en Ingles es muy mala, please try to undestand my situacion, Wells Fargo promese to helpe keep my house, so they put me in 1 year trial period I allways paid my mortgage, they promese, to refinance or modifia my mortagage, after a year they jus call me to tell me that is nothing they can do so can some body please expalin this to me HOW CAN WELLS FARGO ADVERTISE A $200, 000.00 LOAN WITH PAYMENTS OF
$771.00 A MONTH, MY MORTAGE IS $227, 000.00 AND I PAYING $1400.00 A MONTH, MOST BE THE NEW MATH. SO WELLS FARGO YOU CAN AD ANOTHER HOUSE TO YOUR INVENTORY, and thank you very much for nothing,

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I posted here about a year ago, and suggested the same, along with several other contacts. What happens is that US Dept of Treasury Office writes the bank and asks them if they did anything wrong, and the bank says no we didn't. Then if you want to continue the discussion you can write another "Yes they really did do a bunch of stuff wrong, " in lots of detail like I did, and then you will get another letter saying the bank stands by their decision.

I think I was more shocked that the Washington state regulators for appraisers, after a very long investigation, told me that the bank could have their appraisers set the house value and condition according to whatever they decide because the appraiser is employed by the bank.

And of course you probably all know that those agencies that are suppose to help with the government programs can't actually work with the banks, even if you get to a third level person, they can only do the same things you can. There is no government person or organization overseeing the Help for America's Home Owners. And I can only imagine that the reason there has been no legal action is because according to our legal system the banks, while not ethical, have not committed criminal acts that we know about. They just do not have to help.