Complaint Rating:

Company information:
Wells Fargo
Chandler, Arizona
United States
Phone: 800-880-8554 x26874

My sister finance a car through wells fargo about 6 months ago, she was financing the car for me however I was not on the financing, the car title and registration was under my name. I got pull over back in 11/22/07 for dui and the police took the car, now the police release the car to wells fargo, however they refuse to give the car back to us since there is a law in NYS that apparently prohibits them from returning the car. Wells fargo is now saying we broke the contract due to this situation, they are saying they are going to appraised the car value and that we will still owe them an amount of money. The amount owe will be base on the total of the loan minus the value of the car. I bought the car for $31k and gave a down of 2k, I have made 7 payments of $601.66 and they still claimed we owe than 29k, how can that be? I spoke to some guy David at X26874 who is handling this case, he works with seizure and forfeit autos. I wanted to know about getting full details of the situation, this guy was very rude and hang up the phone on me, not to mentioned he was very rude to my sister when she called he was upset because she did not speak english and had a translator on the line. I left at least 5 messages for this guy and he has not return my calls.