Complaint Rating:

In short, this bank picked up a loan based on false info, which I have provided the undeniable proof.

I have pleaded for months that they kick the loan back as the only way I was approved was because of this false info. They are extremely rude and run you around and the only thing they have done to provide help is tell me I better get another job so as to not mess up my good credit! I've been told they have discussed this matter with the dealership in question and the loan stands. I asked that they send me proof of this so I can so I've exhausted my avenue through them, I was told I do not have access to this info because it is privileged between the two companies (although I am the one who has to pay the loan?)

I am paying 487.19 monthly at 11.9 for 6 years on an 05 vehicle worth $15,000. My first mistake was to naively enter the car dealership and I now know my second mistake is thinking the bank would be upstanding enough to not want to be involved in this activity. I now believe they play a huge part in this activity. Please, do your homework and KNOW the value of anything before you sign a loan. It definitely seems the "blue book" values are easily inflated and not necessarily the guideline used for auto loans as I thought they were. The loan was approved at $7,000 over the already inflated book value.