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well b health Complaints - money |
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well b health |
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money
Complaint Rating: 
Company information:
ultracleanse
Montana
United States
Phone: 8885912190
wellbhealth.com
Ok i ordered a free 14 day trial and they sent me a 30 day supply nowhere on the website or in the aggrement or in the package did they say oh we will charge u and outrageous amount for the product NOWHERE now i have a charge of 87.62 on my basnk account i had to cancell the card so they could no longer do this, the phone numbers most of them dont work i finally got thru to an operator who was extreamly cocky and rude to me, she has no reason to b that way to someone she just took that much money from i am angry and i hope this company get cut off, shut down whatever they are fakes and phoneys and scam artist its a shame people have to steal to make a living when others work hard for it and in this day and time it takes all we have to survivve no one has the right to steal to make a living no one oh and if you want to get thru to the real number for this is 888 591 2190 belive me the other numbers listed do not work dont waste time
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| This happened to us as well, along with a variety of other unsolicited charges for "free samples". Misunderstandings usually occur with false advertising, and no matter where you place the fine print on your website there is a LEGAL difference between a "FREE Sample" and a "30 day guarntee". What my husband was offered was a free sample of acai berry, which resulted in this charge along with other charges totaling only $104 but incurring overdraft fees of $150. (Including, ironically, a "free sample" of hosiery for my 6'2 husband!) It may be somewhere buried in the fine print that you are allowed to "share" someone's credit card information, but when you are not even aware that this practice is even legal it is not something the average consumer knows to watch out for. We should not have to wait a month for charges to be returned that were never truly authorized to begin with. |
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Have the exact same thing happening to me.
My credit card company is treating this as a dispute, not fraud and have set the card to decline any charges from these fraudsters. I personally would like this to proceed as a case of fraud and have them face credit card fraud charges, not simply mis-information or a disputed transaction. I will be contacting the state attorney general's office as well.
I did record the conversation with these jokers when I plced my order for the Free Trial and recorded multiple times that I only wanted the product if it were free and if there were any additional charges or a recurring "shipment" plan, not to bother at all with the order.
Hopefully, we can all get together and put these people, Well B Health, out of business. |
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Just spoke to Luciano (operator ID #158757) at the 1-888-591-2190 regarding the charge of disputed $87.62.
He says there is some very fine print at the bottom of the contract on the web site that states if you take the FREE SAMPLE, you are enrolling in a membership plan. As long as you return the product within 30 days, you will get your money back. Insure and use a tracking number to prove return of the product
The US return address is:
AcaiSlim USA
22100 E. 26th Avenue, Suite 100
Aurora, CO 80019
I will be in Denver today and will stop byand see if it is a real life brick and mortar institution with actual employees or just another bait and switch tactic. |
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I have been to several website where people have had this same complaint and the same response is posted by the company over and over again, word for word!!
The same exact thing happened and is happening to me, they told me today that since they did not receive it in their warehouse within my 30 trial period, they will not refund my money! They are charging me $87.62 plus $2.63 !! I called several numbers that had me on hold for hours. When I finally got through to a person, he told me that I would get a full refund within 5 days, its been 18 days, I e-mailed them last week, finally got a resposnse telling me to call that same number above. The woman refused to refund my money, refused to let me speak to a manager, or supervisor, refused to listen to me that I NEVER received anything stating I would be charged that amount. I am currently filing complaints with the BBB for every address and phone number that I have found for this company. I would appreciate it if all of you did the same.
aaaaaand, que the auto response from the company...cc of above... |
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Here's a listing of all of the bogus companies that these thieves use!
Please file a complaint!!
http://www.bbb.org/edmonton/business-reviews/health-and-medical-products-scientifically-unproven/1021018-alberta-ltd-in-sherwood-park-ab-153474 |
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I have been hit by Well B Health - Sherwood Park, Edmonton Alberta. I did get a single bottle of acai burn and pure cleanse from them but then they proceeded to charge my card with $400 worth of imaginary products I neither ordered or received. VISA is reversing the charges. I think there is a connection to Clickbank here as that was the payment mode. Also a mystery Cash V Now from Nevada...no idea, charge was 3.23 - also from Nevada - Hub Healthy. Other mystery charges that appeared are: Colon Rinse, Sup Maxforce, Sup Colonclear, Sup Worldfit. It is turning me into such a pessimist...which in turn is just really waking me up to reality. The internet shopping world is not a place for the naive...which I was so lesson learned!!!
Tom |
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| So here I am on this complaints site and I have to register...one more internet link that has my personal information!!! I think I am going to change my name at some point so I can purge myself from the net. It really creeps me out...watch a documentary called " inside the mind of Google" ...Scares the crap out of me! |
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I bought some weight gain/loss product for $1.95.
I never recieved it but I didn't care so much about it since I had forgot to bookmark the site and $1.95 is not that much.
The charge went through though:
11/27/2009 Debit Card Transaction BETTERDTOX 8663322707 11/24BETTERDTO $1.95
Then I get some charge a few weeks later:
12/15/2009 Debit Card Transaction WELLBHEALTH 8667967336 12/12WELLBHEAL $87.62
I have no idea what it is about, thinking it might be a medical bill I try to reach them but never get through.
This made my account overdrawn and my bank CHASE is starting to harass me with automated phonecalls and emails.
Now I don't register that I get another charge:
12/24/2009 Debit Card Transaction 982X*WEIGHTSUPP 87769049 12/22982X*WEIG $87.62
A few days later (on New Years Eve!) I get a call from the bank telling me I am overdrawn and I now learn to know about the second $87.62 charge
I talk to my banks claims department and they give me the contact numbers:
BETTERDTOX 866 332 2707 = fax machine?
WELLBHEALTH 866 796 7336 = answering machine
WEIGHT SUPPLEMENT 877 690 4990 = same answering machine as above.
Interestingly both numbers go to the same answering machine, and all the other numbers I have found on this page also goes to there.
So I get the "different companies" contact numbers, they all lead to the same answering machine.
I research online, find this site among others, then decide to call my bank again and cancel my card and make a fraud claim.
Summary:
I ordered something for $1.95, there was nothing written that it was a trial that had to be sent back, AND I NEVER GOT IT EITHER.
I got charged $1.95 and then $87.62 and $87.62 for something I didn't order or get.
If this has happened to you, cancel your card today. Talk to your bank. Make a fraud claim. Hopefully it will help. |
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