Wele Radio Travel Shop Complaints - Can not get money refunded

46 days ago by Dms [send email]

I have read the various posts both from unsatisfied customers and from Doug of WELE and figured it was time to put in my "2 cents" ...

Doug claims that you need to be "flexible" Hmmm I have in front of me the airline reservation forms one from "Infinity Travel and another from CERTS" and let me fill you in on the "FINE PRINT" as to when you can/cannot travel ...

It says that you can use book travel all 12 months of the year ...

Except that you can ONLY begin your "vacation" on a TUESDAY or WEDNESDAY (No Exceptions) and and you are subject to a surcharge for the following "Peak / Holiday" periods ... You are surcharged for any travel that is within a week prior or a week after the following holidays ... Martin Luther King, Presidents Day, Easter, Spring Break ??, Independendance Day, Memorial Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas, Hanukah, New Years Day ... Plus the months of MARCH, JUNE, JULY and AUGUST ...

If you do the math, there are approx 103 days that you can travel on out of 365 and actually only 17 days that you can begin your vacation on that are NOT "Peak or Holiday" and subject to a steep surcharge ... Hmm that sure isn't the rosy picture that WELE is selling ... To add insult to injury, you will not know if you have the trip until TWO WEEKS before the travel date at which time you will be notified by e-mail ... THEY WARN They are not responsible for travel arrangements made without WRITTEN notification from them ...

So ... You send in this form, but you need 90 days advance notice to start ... then you have to give them 3 dates 30 days apart BUT you cannot make any other arrangements until they give you written notification 2 weeks before you are to travel ... Does EVERYONE have that much flexibility that you can go to work and say " I need a week or two off" with less than 2 weeks notice ??? You have to live your life on the edge wondering if any of the dayes that you wanted are going to be available, but you will not know that till it is 14 days beofre you must leave ...

Let's continue ... To even get this process started you must send them $50 MONEY ORDER for each passenger, so that is $100 and they will have this for the 90 days prior to you being able to start your trip and then up to 90 more days depending on which of your dates are chosen ...

That $100 is in addition to the $$$ you paid WELE to buy the package and then the $$$ you paid to "REDEEM" the package. That is if you even get the package from WELE ... To date I have 8 different packages that are over 30 days old so I can't return them, yet I still haven't received them ... 4 of these packages I am still awaiting after 7 weeks ...
(I have made DOZENS and DOZENS of phone calls, and nearly 50 e-mails ... All with the same basic theme ... They are in the mail YADA YADA YADA)

Also note that if you make a mistake ... for example only having 29 days instead of 30 days between requested dates ... This invalidates the entire certificate and you LOSE yout $100 ... The print on this certificate is VERY WORDY and VERY SMALL, but beware any tiny mistake means that you are out EVERY DIME that you paid ... Thank You VERY MUCH ...

I could continue with MORE outrageaous things that WELE is "selling" for instance ...

Thier MEAL TICKET REWARDS ... You are purported to get $1000 in the form of 100 ... $10 coupons ... You can look this up on MEAL TICKET AWARD.COM ... So we did, what we got back was this rinky dink booklet from HOT MEALS COOL DEALS.COM ... I don't get it, I redeemed a certificate from the former and got in the mail the later ... Now comes the JOY ... First I checked the "available" restaurants in my area ... Burger King and Quiznos ... Gee what happened to all the other places listed ... Oh thats right they are not available in "my area" ... Now to the coupons ... They are not $10 coupons, they are the same stupid coupons that are frequently in your sunday paper or that you get in the mail ... ie ... Buy one sandwich, get one free ... or Buy a Large Sub and Chips and Drink and get a small sub free ... or one was even get a SMALL drink with the purchase of a LARGE SANDWICH ... Wow Whats that $1.29 ... Not exactly the $10 coupon they are advertising ... Heck I'd have to buy 8 sandwiches to get the $10 worth ...

To wrap this up ... WELE wants you to beleive that you are getting a GREAT DEAL ... You are getting NOTHING but a headache ... They make it VERY DIFFICULT to do business with and will gladly pay you lip service to get you off the phone ... BUT in my history I have paid a fairly large sum for various things and have yet to get ANYTHING that is even remotely usable ...

SORRY WELE is a COMPLETE AND UTTER FAILURE ...

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Wele Radio Travel Shop Complaints - Can not get money refunded

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