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Weight Watchers Online Complaints - cancelled but credit card charged

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Weight Watchers Online
Posted: 2008-11-01 by Cherisse Jantz  [send email]
cancelled but credit card charged
Complaint Rating: 100 % with 2 votes
Company information:
Weight Watchers
Kansas
United States
weightwatchers.com

Subscribed to Weight Watchers online Sept. 22, 2008 for their FREE 7-day trial because that was the only way to view their website. On Sept. 29, 2008, I cancelled before midnight of the 7th day according to their terms for cancelling, yet they charged my credit card for $65 saying that their automatic billing date would have been the day before. Grrrr Since that wouldn't have given me 7 days free, I don't see how they think they can get away with this. HELP!
Comments United States Diet Products
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More Weight Watchers Online complaints
Weight Watchers Online - Unfair billing practices
Weight Watchers Online - Online scam
Weight Watchers Online - No Free Trial - it's a ripoff!

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 284 days ago by   IMOGENE WALKER 0 Votes
WHEN WW CHANGED THEIR FORM OF LISTING MONTHLY WEIGHT FOR ME AS A LIFETIME MEMBER, I FORGOT THE NEW BOOKLET BECAUSE IT WAS A CHANGED FORMAT, AND REALIZED LATER I LOST THE NEW BOOKLET. I WAS CHARGED $10.00. THIS IS AN UNFAIR PRACTICE SINCE I WAS NOT TOLD IF I LOST IT, I WOULD BE CHARGED. KATHY, AT THE SENIOR CENTER IN COLUMBUS, OHIO ALSO TRIED TO CHARGE ME $10.00 AT THE TIME I FORGOT TO BRING THE BOOKLET IN TO THE CENTER. IS THIS THE POLICY ON THE FIRST TIME THE BOOKLET WAS FORGOTTEN. THIS NEVER HAPPENED TO ME BEFORE AND IT SEEMED UNFAIR. PLEASE LET ME KNOW

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