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WebAccess Complaints - non approved charges on credit card

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WebAccess

Posted: 2009-07-28 by   tammey schutt
non approved charges on credit card
Complaint Rating:  0 % with 0 votes
Company information:
WEBACCESS
Florida
United States
Phone: 1-866-989-2685

Charged $3.24 for my credit account on two different occassions. Neither gave them permission to access my credit account.
Comments United States Credit Cards
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WebAccess - Charges on Credit Card


Comments

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 102 days ago by   Dentech Whitening 0 Votes
As a representative of Dentech Whitening, I can assure you that Arin has

absolutely no involvement with our company whatsoever. We have been

made aware that customers have tried to call him in an attempt to be

refunded for our product -- not only is this futile, as Arin is not a

part of Dentech Whitening in any way, but it is illegal as well. Arin

has contacted us to alert us to this activity, and is especially

concerned because the address provided is not his own. Whoever is

posting false information or trying to go on a poorly-researched witch

hunt in an attempt to be refunded is wasting their time. As always, you

may call (888) 822-4806 or write support@dentechwhitening.com if you

have any questions or billing issues, including refund requests. We

must urge all customers to follow our return procedure and not harass an

individual who has no involvement with our company.

Thank you,

Dentech Whitening
 11 days ago by   BERYL SMITH 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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