Complaint Rating:

Company information:
Menards
United States
www.menards.com

We bought several items last week and when we checked out we were told we could not use the coupons we got in the mail or paper because we did not have a Big Card. Don't send us the ads then. We buy most of our materials at Lowe's since it is closer to us. Most of our friends use Menards and we were satisfied with the products we bought just not the service. No where in print could we find the fact that we must use a Big Card to purchase coupon the items we wanted to buy there.