Complaint Rating:

We lost our home due to my illness. We tried to contact the CEO and even sent him a letter along with pictures my daughters had drawn of our home.. They wanted to do a forebearance but who can come up with all the back payments.. We were told we couldn't afford it anymore. To make a long story short I would not suggest this company as a mortgage provider. We are down to one income and they wouldn't lower the payments for us to stay.. To all of you who are losing your homes I pray you have the strenghth to get through it and when you have exausted all your options and they still won't help you keep your home.. Walk away knowing you did all you could to save your home...